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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,005 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,005 reviews

October 01, 2024

The service department and Jordan Smith did a great job and the techs were great and kept my car clean. More

by lhchipps
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jordan Smith
October 01, 2024

Excellent service and very prompt in getting my vehicle fixed. Highly recommended and has my future business More

by mcleveland0546
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
October 01, 2024

We always get our Jeep back sooner than expected from routine service. Nice, clean showroom. More

by Jlatch
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mickey
October 01, 2024

The salesman was very helpful and did what he could to get my payments where I needed to be would definitely recommend More

by john51387
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gregory Rodriguez
September 30, 2024

Very professional and courteous staff. They worked very hard to satisfy our needs. They were quick to complete the work. More

by ben0522palo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez
September 30, 2024

Jon Rohde was amazing to work with and I trust him. He is honest and fair. More

by connie.grace62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jaichner
September 29, 2024

This is our second purchase thru Larry H. Miller Surprise. We had an excellent experience each time. More

by frenchbum18
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

My jeep in the shop for 3 weeks and no loaner car nor rental. Customer relations in Detroit hung up on me 3 times when I was told I have to call? Ridiculous!!! And I have the extended warranty too!! Tom More

by Swiper2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Oct 02, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We apologize for the your recent experience and the lack of loaner vehicles that we have to lend. We are working with the manufacturer to provide a better experience when it come to that. We will be reaching out shortly to discuss and to hopefully make the experience a better one. Have a great day!

September 28, 2024

Sales was fine, but service is pretty bad. Had my car towed in on a Monday, made an appointment and they didnt look at it until Thursday. Finally on Friday called to tell me it was fine and th More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Oct 02, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Sara, we appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. We will be reaching out shortly to help make the overall experience a better one. Thank you and have a great day.

September 28, 2024

The customer service is always great and easy to talk to the service department!! Thank you .. More

by Havila75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
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