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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,008 reviews

August 08, 2024

Staff is always courteous and professional. Service center lounge is very comfortable and provides water and snacks while you wait. I come in for an oil change and they are really fast. More

by rkeller53
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Unknown
August 08, 2024

Fast and easy process, very accommodating and helpful. Very friendly staff as well. I would definitely refer my friends and family to Larry Miller Dodge More

by rusnlu
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Balderrama
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

I took my truck in for an oil change. Service was excellent. Staff were curious and helpful.. More

by Ghonea56
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Always great service, two things: 1. Don't change computer settings other than reset. 2. Mopar oil change sticker requires to be placed on windshield in cooler temperatures. Do not place More

by tii40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Great dealership. Guys have been together for 3+ years. Hard to find these days! Straight forward fair prices and great service More

by TRX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Goodloe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

The service department didn’t tell me about a potential problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the reco More

by Dave
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Dave, I want to apologize for your recent experience with us. It is never our intention to offer a poor experience and I would like the opportunity to give a better end result to your experience. Please reach out to me when you're free if you'd like to discuss. My office number is 623-537-5010. I look forward to hearing from you. Have a great rest of the day. ~ Jesus Garate, General Manager, LHM CJDR Surprise

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Dave, I want to apologize for your recent experience with us. It is never our intention to offer a poor experience and I would like the opportunity to give a better end result to your experience. Please reach out to me when you're free if you'd like to discuss. My office number is 623-537-5010. I look forward to hearing from you. Have a great rest of the day. ~ Jesus Garate, General Manager, LHM CJDR Surprise

August 06, 2024

Victor Reyes, this guy provides an outstanding customer service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much More

by Ronleychur
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Victor Reyes
August 04, 2024

Its a nice place and easy to get to and the staff is awesome and when you pull up their is someone there to help you out More

by Kevin Sumpter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig finkey and Troy from service , Tom Rodriguez, Steve Jaichner
August 03, 2024

Great service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. More

by cc.snilloc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan smith
August 03, 2024

They tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully More

by sabrinadeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback, Sabrina. I am deeply sorry to hear about your frustrating experience. We strive to provide accurate diagnostics and timely service, and it's clear we fell short in your case. If we haven't discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

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