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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,054 Reviews

1,054 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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August 13, 2024

The service was amazing. The repairs and emissions inspection were completed in the same day the vehicle was dropped off. More

by mtadamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

August 10, 2024

Took a week to get my car back, attempted multiple times to get in touch with dealership and adviser and didn’t get a call back for two days. Terrible communication. More

by jgoyzueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are disappointed to hear that we did not meet your expectations during your visit to our dealership. We pride ourselves on providing excellent service and it is clear that we did not do so in your case. We would appreciate the opportunity to learn more about your experience and work to make things right. Please don't hesitate to contact us so that we can discuss your concerns in more detail. I look forward to hearing from you. - Steve Massey, General Manager, (801) 553-5910

August 10, 2024

Got service done and while waiting spoke to a very friendly salesman named Payton about future plans to purchase More

by Elissa McGarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

August 09, 2024

Got my Wrangler looked at quick. Wad planning on being a "waiter" for a couple hours or so, but they got it in rather quickly. Was able to schedule for my return when I could leave t More

by c_oldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ Johnson
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 09, 2024

Parts and labor costs are way too high. There was confusion between the service manager and what was indicated in the web site. More

by Roncanal1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Steve Massey, General Manager, (801) 553-5910

August 08, 2024

MJ was 2 weeks ahead of schedule with getting our van fixed…..thanks so very much! More

by JJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words mean a lot to us. Our team works tirelessly to provide each customer with a personalized and seamless experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you back soon for all your automotive needs.

August 07, 2024

I'. Ve been a loyal customer for over 20 years and worked for Larry.H miller , for twenty two years and was a vice president at miller motorsports park More

by Brad Harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin was the first service writer
August 06, 2024

Waited 5 min before anyone even acknowledged me I walked up to the counter 4 guys were standing there not one even looked up from the computer even to say we will be with you in a moment. At a very minimum More

by Abomb34i15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yeah who knows looked like a new kid
August 05, 2024

I had a great experience with LHM Jeep…they quickly diagnosed and repaired my problem. My service advisor Chris was excellent with his communication. More

by Pops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
August 02, 2024

Service techs are customer advocates and help keep you informed until the job is done right! More

by Eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Aug 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team works tirelessly to make sure each customer is happy with their experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

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