Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
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No one likes the car buying process, no one! I went to other dealers and my feelings were confirmed! Out of the blue and out of hope (see I NEEDED a car, not WANT) I messaged LM and connected wi I went to other dealers and my feelings were confirmed! Out of the blue and out of hope (see I NEEDED a car, not WANT) I messaged LM and connected with Chris Cole. From the moment he greeted me, I felt comfortable. Very casual, non “used car salesman” demeanor. Answered my questions, made recommendations and was never pushy. More
Not happy at all. Took 2 1/2 hours for a simple oil change. With a appointment. And had greasy/ oily hand prints all over both front fenders and the door handle. I t Took 2 1/2 hours for a simple oil change. With a appointment. And had greasy/ oily hand prints all over both front fenders and the door handle. I take very good care of my truck and I didn't appreciate that treatment today. More
Took longer 1. 5 hrs longer than told. Had 2 recalls. Had it serviced, oil changed but wish they would have mentioned if I wanted tires rotated. I wanted evertthin 5 hrs longer than told. Had 2 recalls. Had it serviced, oil changed but wish they would have mentioned if I wanted tires rotated. I wanted evertthing done as I am a widow now so wanted to have a clean beginning. Don’t know if I need to reschedule or take it somewhere erode. Then I will know I’m good to go. More
Even during a remodel they are determined to be efficient and helpful. I've always seemed them evening my expectations. Thank you Roby for everything. and helpful. I've always seemed them evening my expectations. Thank you Roby for everything. More
I arrived before my appointment time at 7:30 got checked in for an oil change only. Got the text and link for checking the progress. Waited for 60 minutes I checked to see the progress on my vehicle, the in for an oil change only. Got the text and link for checking the progress. Waited for 60 minutes I checked to see the progress on my vehicle, the link said checked in only. At 90 minutes (9:00) there was no change so I called the service dept. I was told I checked in at 830, I said no it was 7:30. He was argumentative, told me it would be another 20 minutes. 30 minutes later (9:30) I walked to where I could observe my vehicle up on the lift. It was 10:00 when my vehicle was finally done. Another customer was having the same issue with their vehicle. I Had I already paid for a service package I am not happy with this sort of treatment. More