Larry H. Miller Chrysler Jeep Dodge Ram Boise

Great service department We are new to the area and needed service on our Ram truck. Our previous Dodge service dept where we previously lived was not always a good experience We are new to the area and needed service on our Ram truck. Our previous Dodge service dept where we previously lived was not always a good experience. I used the online service for this dealership here in Boise and scheduled a next day, Saturday appt. I was not sure what to expect from previous dealer experiences but Brian took care of us and was a good communicator. He definitely goes out of his way to take care of his customers. We will continue to come here for service needs in the future. More

Easy purchasing process Salesman - Corey Cole was great and Finance manager - made the process quick and easy. I recommend purchasing a vehicle from Corey Cole and Larry Mil Salesman - Corey Cole was great and Finance manager - made the process quick and easy. I recommend purchasing a vehicle from Corey Cole and Larry Miller. More

Great, friendly, honest service Was on a road trip from California when we ran into an issue with our 2006 Chrysler 300. Pulled into the dealership and was told that they would get t Was on a road trip from California when we ran into an issue with our 2006 Chrysler 300. Pulled into the dealership and was told that they would get to us in a short time. They stayed in communication with us as they made the repair and within an hour, we were back on the road. We are so impressed by the way we were quickly accommodated. Was definitely a positive experience! Thank you! More

9000 mile service Brian did a great job, he is a very nice guy. The tech that rotated my tires dinged up one of my Wheels. Brian offered to have my wheel repaired so it Brian did a great job, he is a very nice guy. The tech that rotated my tires dinged up one of my Wheels. Brian offered to have my wheel repaired so it is currently off being repaired. I have all of the faith that he will make sure I am happy. More

Service extrodinare! Dylan is A fantastic service writer. Always communicating with me and always on top of the situation. Larry;Miller did a fine job with my service on Dylan is A fantastic service writer. Always communicating with me and always on top of the situation. Larry;Miller did a fine job with my service on my truck. I will highly recommend them to all! More

Great Sales support by Brad! Went in there to service by Durango and went away with a new ram 1500. Brad did a great job helping us out getting a great deal on the truck. Thanks t Went in there to service by Durango and went away with a new ram 1500. Brad did a great job helping us out getting a great deal on the truck. Thanks to Brad, Jeff H. Was good people to deal with. Made some of the trucks imperfections right. Would I buy again from this guys? Yes. More

People skills need some work I’m sure their work is fine however, going into the service department is a drag. It seems like everybody’s worst day when you go in there and nobody I’m sure their work is fine however, going into the service department is a drag. It seems like everybody’s worst day when you go in there and nobody has ever read a book on people skills. Makes it harder to except the insane cost to get anything done there. More

Service writer makes the difference! I feared the standard dealer run around with my issuse but to my surprise Michael G. was outstanding! He filed an extended warranty claim, got it cov I feared the standard dealer run around with my issuse but to my surprise Michael G. was outstanding! He filed an extended warranty claim, got it covered and repaired my truck in 3 days. Very happy with Larry H Miller Dodge/Ram! More

Dishonest Employee!!! The sales rep Alley Jacobson was fantastic, but the finance guy, Tim Sanders completely ruined the experience. He saw me coming in, by myself with 3 c The sales rep Alley Jacobson was fantastic, but the finance guy, Tim Sanders completely ruined the experience. He saw me coming in, by myself with 3 children and thought I was an easy target. I went in wanting to price the trade in value on my old vehicle, wasn’t looking to purchase anything. Then I had discussed a used Pacifica with the sales rep and she managed to get me into a brand new Caravan instead. I LOVE the vehicle and have no complaints. We had agreed on a payment, I everything was set and ready to go. Then came time to sign. Tim went over everything included with a new vehicle with me, including free car washes, oil changes, and a few other things, then he briefly touched over gap insurance and warranty (I assumed manufacturers warranty). Having never purchased a new vehicle before, I assumed all of that was included as Tim lumped it all on with the “Free Perks” of purchasing a new car. Tim NEVER mentioned a price increase and rushed through everything as he could tell my 9 month old was getting impatient and ready to leave. I signed and left. 2 weeks later I decide to go ahead and make my first payment (early) and I find out that the price is almost $100 more than what was agreed upon. Upon inquiring about why that was, I found out that I had apparently signed up for gap insurance and an extended warranty that was NOT included. When I told Tim I would like to cancel it because I was unaware of a price increase and I had just bought the vehicle 2 weeks prior, he informed me that that wasn’t possible but he would try and refinance my car for me. I was fine with this if it lowered the payments. This was a Tuesday, I heard nothing from him that day or Wednesday. Then he calls me the next day saying he hasn’t forgotten about me, but he has someone coming in tomorrow to look over everything and see what we can do. Well, here we are OVER 2 weeks later and I haven’t heard a word from him! My husband and I have been very loyal customers of Larry Miller for years and would have continued to purchase through them. Thanks to a dishonest finance manager that was just trying to make a sale, we will not be going through Larry Miller again. I urge anyone who tries to purchase through them to make sure not to use Tim Sanders. He is incredibly dishonest and will DJ anything he has to make a sale. More

Purchase of 2019 Jeep Cherokee Everyone was very accommodating and professional in the performance of their duties. Any questions I had were responded to immediately and the entire Everyone was very accommodating and professional in the performance of their duties. Any questions I had were responded to immediately and the entire process was completed in a timely manner. I would not hesitate to recommend this dealership to friends and family. More