Larry H. Miller Chrysler Jeep Dodge Ram Boise

Paid $500+ for you guys to let me leave with out coolant. Lame dealership and customer service, this isn't the only time I've taken my car in and had to turn around and come right back after a service. They Lame dealership and customer service, this isn't the only time I've taken my car in and had to turn around and come right back after a service. They never do anything to make it right, when customers come into the service center, customers end up standing around waiting for who ever walked passed them to help. Service sucks, and compensation for such issues is non existent. When buying a car you should really look at where you're going to get it serviced because they can mess your new car up and the management is lazy. More

A long time customer disappointed with the (3 oil change package deal) this dealership has to offer. Every time I come in, they tell me that one of my oil changes has expired and therefore it cannot be used package deal) this dealership has to offer. Every time I come in, they tell me that one of my oil changes has expired and therefore it cannot be used. Keep in mind that 1 oil change is roughly $60. I’m not complaining about the price, my complaint is that if I pay for the package, I should have a say when I use this service. This dealership forces you to use all 3 within 1 year, if you don’t, you lose it. Respectfully, this is not fair to the customer. After today, I’m strongly considering taking my business elsewhere. More

The worst costumer services at the services center. I went to fix my tire there and Michael was in the service department. I was originally talking to another employee then Michael jumped in and was tell went to fix my tire there and Michael was in the service department. I was originally talking to another employee then Michael jumped in and was telling me I had to replace all of the truck tires instead. This is not the problem, the problem was he was soo rude, unfriendly and aggressive. More

Worst service department ever. Told me to go find my own parts. Condescending rep at the maintenance window, Robert. Charged me a fortune to look at it then said they couldn’t fix it and still charged me. parts. Condescending rep at the maintenance window, Robert. Charged me a fortune to look at it then said they couldn’t fix it and still charged me. I’ve never been treated so poorly in my life! I will never go back. Went there once before and had a poor experience but thought the dealership would be best in this brake repair case, NOT! Do not go here if you can go anywhere else. Horrible plus I don’t like being demeaned and ignored for weeks. Horrible! More

Bought a 2017 ram couple years ago and the extended warranty package through the dealer that is supposed to include a loaner car when my truck is in for warranty repairs. Since purchasing the truck it warranty package through the dealer that is supposed to include a loaner car when my truck is in for warranty repairs. Since purchasing the truck it has had to be in multiple times for warranty related items that have been a struggle and everytime I get a run around about the loaner car and longer lead times do to the loaner car. Today the check engine light came on and when I called to set up an appointment the same circus has started. Sure hope things get better. At this point I'm very disappointed with the customer service from Larry Miller Dodge and will never purchase another vehicle from them More