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Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 978 reviews
February 17, 2022
A long time customer disappointed with the (3 oil change package deal) this dealership has to offer. Every time I come in, they tell me that one of my oil changes has expired and therefore it cannot be used package deal) this dealership has to offer. Every time I come in, they tell me that one of my oil changes has expired and therefore it cannot be used. Keep in mind that 1 oil change is roughly $60. I’m not complaining about the price, my complaint is that if I pay for the package, I should have a say when I use this service. This dealership forces you to use all 3 within 1 year, if you don’t, you lose it. Respectfully, this is not fair to the customer. After today, I’m strongly considering taking my business elsewhere. More
by Outdoors@15
Employees Worked With
Route to Service Dept.
January 06, 2022
The worst costumer services at the services center. I went to fix my tire there and Michael was in the service department. I was originally talking to another employee then Michael jumped in and was tell went to fix my tire there and Michael was in the service department. I was originally talking to another employee then Michael jumped in and was telling me I had to replace all of the truck tires instead. This is not the problem, the problem was he was soo rude, unfriendly and aggressive. More
by yasir
Employees Worked With
Michael Gonzalez
December 12, 2021
Robert my service advisor was amazing. He was helpful and knowledgeable. I have dealt with him several times and everytime it has been a great experience. knowledgeable. I have dealt with him several times and everytime it has been a great experience. More
by Kellyodonnell79
Employees Worked With
Robert
December 09, 2021
My truck was just in to replace a WIN module and Robert from the service department was fantastic to deal with. I can thank him enough. I think he wanted to get my truck going again as bad as I did. Saved from the service department was fantastic to deal with. I can thank him enough. I think he wanted to get my truck going again as bad as I did. Saved me money and and time! More
by Turner_m7
Employees Worked With
Robert
November 15, 2021
Worst service department ever. Told me to go find my own parts. Condescending rep at the maintenance window, Robert. Charged me a fortune to look at it then said they couldn’t fix it and still charged me. parts. Condescending rep at the maintenance window, Robert. Charged me a fortune to look at it then said they couldn’t fix it and still charged me. I’ve never been treated so poorly in my life! I will never go back. Went there once before and had a poor experience but thought the dealership would be best in this brake repair case, NOT! Do not go here if you can go anywhere else. Horrible plus I don’t like being demeaned and ignored for weeks. Horrible! More
by Sallydavidson5158@gmail.com
Employees Worked With
Robert in service needs fired
October 28, 2021
Bought a 2017 ram couple years ago and the extended warranty package through the dealer that is supposed to include a loaner car when my truck is in for warranty repairs. Since purchasing the truck it warranty package through the dealer that is supposed to include a loaner car when my truck is in for warranty repairs. Since purchasing the truck it has had to be in multiple times for warranty related items that have been a struggle and everytime I get a run around about the loaner car and longer lead times do to the loaner car. Today the check engine light came on and when I called to set up an appointment the same circus has started. Sure hope things get better. At this point I'm very disappointed with the customer service from Larry Miller Dodge and will never purchase another vehicle from them More
by Travis
Employees Worked With
Dylan Bloom
September 15, 2021
We are buying a new truck from LHM and traded in our 2017 truck. They low balled us on the pricing they wanted to give us for our trade in truck. Even flat out lied about how much they would have to sell our truck. They low balled us on the pricing they wanted to give us for our trade in truck. Even flat out lied about how much they would have to sell our truck for. We were told that they would have to sell our truck at 39995, and they just listed it for 48748. Our truck had low miles and taken really good care of... we were told they aren't trying to "steal" the truck from us that they were being honest about how much they could give us and still sell it at 39995.. we have bought 2 cars from LHM, and the 3rd one, the new truck that we traded in for is still being built.. I knew they were lying, but I wanted to believe him since he was saying they aren't trying to steal it from us and we have been going there for several years. More
by Feeling swindled
Employees Worked With
Ross Smith, Patrick Walsh
August 30, 2021
Shout out to Robert Herd in the service department. Excellent. Professional. Thorough and informative. Genuinely friendly. All future service needs will be through Robert. Thanks! Excellent. Professional. Thorough and informative. Genuinely friendly. All future service needs will be through Robert. Thanks! More
by LDR
Employees Worked With
Robert Herd
March 22, 2021
Leased my new princess March 5th. My first new car ever! (I'm 60) Chris Chloe did an awesome job of helping keep me in my budget as well as finding me exactly what I was looking for. I'm kinda demanding es (I'm 60) Chris Chloe did an awesome job of helping keep me in my budget as well as finding me exactly what I was looking for. I'm kinda demanding especially since I already had a great Jeep Liberty that I hated letting go....but I'm sure glad I did. My family has done business with LHM Honda so I decided to try the Jeep dealership since I was only interested in a Jeep & nothing else. I did a search of used vehicles & had my eye on a pretty blue 2018 Cherokee Trailhawk. Chris contacted me via email & text, & respected my request not to be spammed since I sleep days/work nights. (had been previously spammed by another dealership earlier in the year.) I came in for the test drive & didn't feel the sparkle with the 2018...? He suggested I test drive the 2021, and I told him that I instantly felt a difference. I was accustomed to a 6cyl in my Liberty & the 2018 was a 4cyl. & the 2021 was a 6... :) Then the price tag....but we discussed options, and a lease was perfect! I'm not a high mileage driver, maintain my vehicles & the payment was doable! I definitely suggest giving LHM and Chris a try. BTW, the money man (David) was fabulous! He explained all the leasey stuff in detail & that was awesome since I hadn't a clue. Here's to lots of adventures in my new Jeepers...!! (This is my Google review also) ~Melanie Schell~ More
by turtle6060
Employees Worked With
Chris Cloe, David Leos
