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Larry H. Miller Chrysler Jeep Dodge Ram Boise

Boise, ID

Overview
Reviews
Vehicles
4.6
980 Reviews
Call Dealership (833) 352-0692
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222 Auto Drive

Boise, ID

83709

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Showing 980 reviews

March 18, 2024

I was extremely disappointed that after a day, I was told Larry Miller wouldn't work on my vehicle because it was a Mercedes Sprinter, but I had to bring it there because of the warranty. Now it has been the More

by Derek
Service Time
Recommend Dealer
No
Employees Worked With
Steve Martin (LHM), Jackson (Mercedes), both have been very helpful
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Mar 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Derek, I'm truly sorry to hear about your disappointment following your recent visit. Providing timely updates and maintaining open lines of communication with our customers is crucial, and it appears we did not meet these standards in your case. I would greatly appreciate the opportunity to discuss your experience in more detail to understand how we can make this right. If you haven't been contacted by us to discuss this directly, please feel free to reach out to me. Your satisfaction is incredibly important to us, and I'm eager to address your concerns. - Aaron Bingham, General Manager, (208) 514-0835

March 18, 2024

Over the years it's had great employees and prices. New showroom should be great. More

by Marine 66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason , Brandon Stallings
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March 18, 2024

Purchased my new Gladiator Diesel from LHM after finding it online. Did the deal over the phone with Joel and it went off without a hitch. More

by chuck6232
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Leos, Joel Shock
Report | Print
March 16, 2024

Your staff is always very helpful, courteous, and knowledgeable. I very much appreciate your dealership and Mr Allen who assisted me today. Thank you More

by DaleM1938
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mr. Allen
Report | Print
March 16, 2024

If u have a newer vehicle and want a quick fairly inexpensive oil change Larry Miller is fine. If you have an older vehicle that needs Additional service go elsewhere! They need to keep your vehicle More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of persons name.
Report | Print
Mar 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Gayle, it's disappointing to hear that your experience didn't meet your expectations for a quick and satisfactory service visit. We aim to deliver efficient and thorough service for vehicles of all ages, and it sounds like we have room for improvement. I would appreciate the opportunity to discuss your specific concerns and see how we can better meet your needs moving forward. If you haven't been contacted by us directly about this issue, I encourage you to reach out to me. Your feedback is invaluable in helping us enhance our service. - Aaron Bingham, General Manager, (208) 514-0835

March 15, 2024

Case of not doing it right the first time but the second was done super. Was really surprised how the start/stop now works. Thanks to Eric for the service. The service tracker didn’t seem to update thru More

by Lwg2837 PAC 17 Lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
March 15, 2024

Second purchase from this dealer. Another great experience. Tom Needham was above board answered all our questions. Truly an honest dealership. More

by alholborn53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Needham, David Leos
Report | Print
March 15, 2024

Service at LHM Dodge was great! Kyle in the service department took extremely good care of us! More

by Shawn Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Morgan, Berto Tellez, Kyle Morris
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March 15, 2024

Great Service from the Patrick in the parts department to Steve in service. They were able to make room for my truck and get my work done professionally and in a timely manner More

by Michael W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (Parts) Steve (Service)
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March 14, 2024

Best buying experience ever! Joel, Devan, Ross Brad and Mason are a great group to work with! More

by unitleos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Smith, Devan Roberts, Ross Smith, Brad Roberts, Joel Shock
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