Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
Filter Reviews by Keyword
By Type
Showing 980 reviews
Towed my Ram 2500 there, Eric took great care of me. Ensured it got fixed right, and kept me updated throughout the process. I'm very happy with the service. Ensured it got fixed right, and kept me updated throughout the process. I'm very happy with the service. More
The service representative I worked with rude and unhelpful. He didn’t look up from his computer to greet me as he was watching sports on it (I could hear it coming through his computer speakers) and unhelpful. He didn’t look up from his computer to greet me as he was watching sports on it (I could hear it coming through his computer speakers) and seemed burdened to get through the process of checking me in. He didn’t miss a beat in saying no when I asked if there was a courtesy car available, and I had to prompt him about other ways of getting transportation to and from work. In later communication throughout the day via phone calls, he was unavailable and I had to deal with others who were very helpful. The app was also not properly updated throughout the day. When it came time to pick up my truck, he was also absent and someone else had to check me out. The truck wasn’t pulled up to the service center. I had to wander across the street and into the Honda lot to find it. Overall, it wasn’t a good experience. More
The service department really takes you for every penny you’re worth. I’m a disabled vet, unable to do a lot of the maintenance myself due to injuries, and I paid $1000 more to have my brakes replaced than you’re worth. I’m a disabled vet, unable to do a lot of the maintenance myself due to injuries, and I paid $1000 more to have my brakes replaced than I would have on my own. More
I was in a tight spot. My truck broke down on the interstate. Their service and sales were great. Ended up buying a new vehicle. They made the process easy. My truck broke down on the interstate. Their service and sales were great. Ended up buying a new vehicle. They made the process easy. More
Lorenzo and the team are best in class. If you need a new vehicle look no further! They treat you with respect and are honest and upfront! If you need a new vehicle look no further! They treat you with respect and are honest and upfront! More