Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
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Great communication! Robert promised to keep me updated and he kept that promise. He was honest about how backed up they were which I appreciated. When I came to pick up Robert promised to keep me updated and he kept that promise. He was honest about how backed up they were which I appreciated. When I came to pick up my car, he went out to get and drove it to me. More
Made an appointment for June 12th at 9:15 regarding a recall for my seatbelts. An inspection had to be made to see if I was involved in that recall. On Saturday I went to the service department and wa recall for my seatbelts. An inspection had to be made to see if I was involved in that recall. On Saturday I went to the service department and was told this inspection had not been made yet. Also, my paperwork could not be found. It was suggested I leave the vehicle for another week and they might be able to get to it. I didn't want to leave my vehicle on the lot for another week with no assurances that it would be looked at so I took it home. I was very disappointed in the service, or lack of service, I received regarding this very minor inspection issue. Why was I given appointment to begin with? More
I have always been pleased with the service I get from the Larry Miller Servce Department. The personnel are very helpful with respect to the needs of my vehicle. Service is alway quick and the vehicle the Larry Miller Servce Department. The personnel are very helpful with respect to the needs of my vehicle. Service is alway quick and the vehicle returned clean. The service people are friendly and easy to talk to me about any issues or questions I have concerning the service or needs of my vehicle. More
Excellent Service and Sales Department. Repeat customer from Montana. Thank you for always providing world class customer service. Repeat customer from Montana. Thank you for always providing world class customer service. More
From the very first time I contacted Larry H. Milller dealership via tgeir website the experience has been nothing short of outstanding. Olivia Young, Brad Roberts, and our sales rep, Chris Cloe Milller dealership via tgeir website the experience has been nothing short of outstanding. Olivia Young, Brad Roberts, and our sales rep, Chris Cloe listened to my needs and met those needs quickly, all through multiple phone calls and emails (I live 5.5 hours away from the dealership). Brad and Chris gave me a no-bull bottom line out-the-door price that was quite fair for everyone and was free from all the extra lame fees that most other dealerships try to add. It made me confident enough tk make the drive down from the Lewiston area and rent a hotel in order to test drive the vehicle. There was never any high pressure, even from Mason the finance rep, who gave us our extended warranty options in a personable and professional manner without any unnecessary pressure. To summarize this, I have bought many cars in my 67 years and this was by far the most pleasant and painless experience. If Olivia, Brad, Chris, and Mason are typical of L.H.M. reps, I can in all sincerety highly recommend this dealership for anyone's consideration. More
Lanny and the gang did a great job of finding the oil leak and fixing it. The repair on sun roof was perfect. They also discovered that the serpentine belt was worn and took the time to replace it since leak and fixing it. The repair on sun roof was perfect. They also discovered that the serpentine belt was worn and took the time to replace it since Lanny knew I was going on a trip. Great service!!! More