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Larry H. Miller Chrysler Jeep Dodge Ram Boise

Boise, ID

4.6
980 Reviews

222 Auto Drive

Boise, ID

83709

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Showing 980 reviews

June 19, 2024

Great communication! Robert promised to keep me updated and he kept that promise. He was honest about how backed up they were which I appreciated. When I came to pick up More

by ivytrinidad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 20, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you for the kind words and for choosing our dealership for your automotive needs! We're thrilled to hear that our team was able to provide you with the level of service that you expect and deserve. We appreciate your business and hope to see you again soon!

June 19, 2024

Made an appointment for June 12th at 9:15 regarding a recall for my seatbelts. An inspection had to be made to see if I was involved in that recall. On Saturday I went to the service department and wa More

by mover3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe
Jun 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

I'm very sorry to hear about any lack of service or communication you've experienced regarding your recall inspection. It’s unacceptable to have appointments not honored and paperwork misplaced. Your feedback will be used to ensure better service and organization in the future. If we haven’t discussed this directly, please feel free to reach out to me so we can resolve this issue together. - Ross Smith, General Manager, (208) 514-0835

June 18, 2024

Courteous advisers, very knowledgeable in answering questions. Know exactly issues with vehicle. Recommend further service thru this dealership. More

by EdmundAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 20, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

June 17, 2024

My oil change appointment took 2 and a half hours. Unfortunately the explanation was conceited and selfish. More

by Ronscott3x6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gonzalez
Jun 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Ron, thank you for taking my call. I appreciate your patience and I look forward to working with you in the future. If there is anything else you need, please feel free to reach out, we are always happy to help! - Ross Smith, General Manager, (208) 514-0835

June 16, 2024

I have always been pleased with the service I get from the Larry Miller Servce Department. The personnel are very helpful with respect to the needs of my vehicle. Service is alway quick and the vehicle More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chartrand
June 14, 2024

Excellent Service and Sales Department. Repeat customer from Montana. Thank you for always providing world class customer service. More

by redhead0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez, Ross Smith, David Leos
June 14, 2024

It was incredibly fast. Erik was the friendliest person that has ever helped me there. Top-tier customer service he gave. More

by Jose A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
June 12, 2024

From the very first time I contacted Larry H. Milller dealership via tgeir website the experience has been nothing short of outstanding. Olivia Young, Brad Roberts, and our sales rep, Chris Cloe More

by Michael E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia and Mason, Chris Cloe, Brad Roberts
June 12, 2024

Lanny and the gang did a great job of finding the oil leak and fixing it. The repair on sun roof was perfect. They also discovered that the serpentine belt was worn and took the time to replace it since More

by Kenny Durham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez, Lanny Berrett
June 12, 2024

Prompt, courteous, and knowledgeable. Inspection was thorough and findings well explained and all questions answered More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service manager
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

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