Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
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Although meant to be a quick oil and filter service, I fully understand how busy a service department can get. I had no problem waiting in the lounge and having a pleasant conversation with other folks. I fully understand how busy a service department can get. I had no problem waiting in the lounge and having a pleasant conversation with other folks. I know my service is done right. More
Our experance with the Larry Miller dealership, salesman (Tom Needham, finance person (Steve Young) was outstanding from start to finish. This is our 9th vehicle purchased from Tom and he has always been to (Tom Needham, finance person (Steve Young) was outstanding from start to finish. This is our 9th vehicle purchased from Tom and he has always been totally professional, knowledgeable and honest with us, always giving us honest advice and information. Steve Young was equally professional, fair and honest. More
The price was exactly what I was told it would be for an oil change, that was appreciated. When you are given someone to help you, it should be clearly communicated that they are the only person you will oil change, that was appreciated. When you are given someone to help you, it should be clearly communicated that they are the only person you will talk to about anything relative to your appointment. The young lady sitting at the desk in the waiting room might have a sign stating she is unable to help with anything, updating info or paying for your service. That should be the same person, so communication on how it works could be lots lots better. The guy I worked with was excellent, no complaints there. More
I was a little disappointed when I was told by the service rep that my car had been backed into. Very minor damage but concerned that my vehicle was in a spot where it could be backed into by another service rep that my car had been backed into. Very minor damage but concerned that my vehicle was in a spot where it could be backed into by another vehicle. More
They understood my situation and tailored arrangements to service my car professionally while clearly and timeously keeping me updated on progress. Exceeded my expectations. service my car professionally while clearly and timeously keeping me updated on progress. Exceeded my expectations. More