Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
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Service Dept. Needs more help. Had vehicle in for big service and replacement of a broken part. They replaced part and within one hour of leaving with the vehicle Needs more help. Had vehicle in for big service and replacement of a broken part. They replaced part and within one hour of leaving with the vehicle, the part came loose and then broke. One easy fluid was not filled up. Part that came off and broke within one hour of leaving . Called service dept. Sent pictures of the broken part. One of the reply was do You want us to order another one? Then I said yes, we are not going to pay for it. It should have not came out if it was installed correctly. Then service said, I think I know what happened. It will be a week to get the part. I will take care of you. Also vehicle was very dirty, could hardly see out the driver's when shield. Person who brought the vehicle to us had used the wipers to clean the windshield, but did not use the windshield water. We did not use the windshield water because we were going to go to the car wash. Some othe problems when writing up want was supposed to be taken care of We think because of the over working of the service guys, they are not on top of their game More
I’ve purchased from Larry Miller several times in the past and this time by far was the best experience. Zach F was on point and very personable! Thanks to both Zach and Joel for going above and beyond t past and this time by far was the best experience. Zach F was on point and very personable! Thanks to both Zach and Joel for going above and beyond to meet our needs! More
Zach was awesome! The entire team was great. I love the truck and I love the deal I got. Thank you! The entire team was great. I love the truck and I love the deal I got. Thank you! More
The service department is lackluster at best. After buying a $70k plus truck form Larry H. Miller, I decided to try their service department for a routine oil change. My representative was flippa After buying a $70k plus truck form Larry H. Miller, I decided to try their service department for a routine oil change. My representative was flippant and seemed annoyed at my presence. To add, both clients checking out in either side of me, were vocalizing their complaints about poor service and price gouging. I will take my business elsewhere next time. More
Fantastic service! ! Thanks Mr. Gonzalas . All ways a great experience with this store. I would recommend everyone to this store. ! Thanks Mr. Gonzalas . All ways a great experience with this store. I would recommend everyone to this store. More