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Larry H. Miller Chrysler Jeep Dodge Ram Boise

Boise, ID

4.6
980 Reviews

222 Auto Drive

Boise, ID

83709

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Showing 980 reviews

August 12, 2024

Very prompt, answered all questions and provided awesome service. They got to know us.....we were not just a $$$$. We worked with a new sales associate, Spencer Christian, who did an exceptional job! More

by marlajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Christian
August 12, 2024

I took my 2016 Ram in for a transmission issue the end of June. I got it back August 9th. They did $5900 worth of work but it didn't fix the issue. Then they had to open an engineering ticket with Mopar. Th More

by russmaw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric and Aaron
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Ross Smith, General Manager, (208) 514-0835

Aug 23, 2024 -

russmaw61 responded

I've tried calling. Nobody ever picks up. I get caught in a continuous cycle of "press 1 for service, 2 for sales, 3 for parts, etc." Call me at your convenience.

August 10, 2024

My Jeep had several oil leaks in different engine locations. Robert did a great job steering the repair process and keeping me informed. More

by lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Devli-Espo
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you LLoyd!

August 10, 2024

Scheduled an appt, waited 3 weeks, dropped the truck off Friday. Was called one week later regarding the service. They asked about the thermostat listed on their service sheet. Informed them I didn’t ha More

by Jon Beitia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric and Aaron
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Jon, thanks for taking the time to talk to me today. I look forward to serving you in the future. Please let me know if you need anything and see you Thursday. Ross Smith General Manager 208-947-6521

Aug 16, 2024 -

Jon Beitia responded

Ross and Eric made it right. Thank you for your service and attention to detail. Got it done in less than a day.

August 10, 2024

Great experience with the salesman and financing team. The salesman did a great job going over the features and benefits of the truck we were looking at and spent the time to customize our choices. Great More

by phrank1983@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Chris Cloe
August 10, 2024

The personnel of Larry Miller are exceptionally helpful, courteous and knowledgeable. We always we have our service done there because they are great to work with. More

by beemuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny Berrett
August 09, 2024

Service experience excellent, signage not very clear where u should go. I will definitely continue using. More

by Eclipple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Robert
August 09, 2024

Very fast and very efficient service. 10/10 would recommend to anyone looking to get their vehicle worked on! More

by beersspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Taylor 5 star assistant service manager, Michael Gonzalez, Lanny Berrett, Dillon Coatsworth, Kyle Morris
August 09, 2024

Brent went above and beyond to make my warranty repair experience convenient and done right! More

by Ron.larsen216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Michael Gonzalez, Lanny Berrett, Dillon Coatsworth, Kyle Morris
August 08, 2024

Easy scheduling, fast check in, quick service. Full check up and vehicle status report included. More

by jefflandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lanny Berrett
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