Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Service My 2017 Dodge Challenger had a recall for a software update, so I made an appointment with Larry H Miller. I got there about 30 minutes early but the My 2017 Dodge Challenger had a recall for a software update, so I made an appointment with Larry H Miller. I got there about 30 minutes early but they took my car in early, did the update, explained everything to me and didn't charge me anything. The service technician who did the work was excellent. I bought the car from Larry H Miller in February of 2017 and everyone there who I dealt with was excellent and I highly recommend Larry H Miller and if I buy another car at some point that's the only place I will go to. My software update did take more than an hour but the biggest majority of the time was because the update is large and it is slow loading to the car, rather than being downloaded on a high speed connection. I have nothing but the very best to say about the technician and the dealership. More

Was the best I have ever had from a dealer From start to end I was more than pleased. When you leave a car dealer feeling like that you have been taken care of . They could have taken advantage From start to end I was more than pleased. When you leave a car dealer feeling like that you have been taken care of . They could have taken advantage of me because my car didn’t have the problem but they were professional and told me no work needed That’s professional More

Service Took 2 hours for a recall that should have taken 30 to 60 minutes. Service dept could have been more friendly. Took 90 minutes before they even told Took 2 hours for a recall that should have taken 30 to 60 minutes. Service dept could have been more friendly. Took 90 minutes before they even told me what was going on. More

Great dealership I bought a Jeep Grand Cherokee from Jerry and Jorge Silva last year and they both did an outstanding job in helping me out and making sure I got the b I bought a Jeep Grand Cherokee from Jerry and Jorge Silva last year and they both did an outstanding job in helping me out and making sure I got the best deal possible. I could not be more happy with their service a d my purchase. The service department was great also. More

Bad communication Communication here is the worst. They don’t give you updates on vehicle. Had to keep calling for updates and ask questions about the costs of what the Communication here is the worst. They don’t give you updates on vehicle. Had to keep calling for updates and ask questions about the costs of what they are doing to my vehicle. More

Terrible customer service!!! I swear I am invisible. I went in to pick up my car, tried to talk to five different people sitting with their backs towards the customers, having c I swear I am invisible. I went in to pick up my car, tried to talk to five different people sitting with their backs towards the customers, having conversations with each other and completely oblivious to the customers. It took over twenty minutes for me to even get noticed and I was actively asking for help. Several other customers said the same thing. Apparently their conversations were more important than everyone’s needs. More

Took vehicle in for recalls they took excellent care of us Was very appreciative how the Dealership took care of us and our vehicle needs! Repairs made to our vehicle were very timely and completed in a profe Was very appreciative how the Dealership took care of us and our vehicle needs! Repairs made to our vehicle were very timely and completed in a professional manner Thank you! More

Great and fast service They got my car in and out in an hour. Even washed and vacuumed. This is my third time there and everyone is helpful. Thank you They got my car in and out in an hour. Even washed and vacuumed. This is my third time there and everyone is helpful. Thank you More

It was ok Went in for my new key fobs to be synced and was out of there in a little over an hour. They where really busy yet extremely polite. Was my first time Went in for my new key fobs to be synced and was out of there in a little over an hour. They where really busy yet extremely polite. Was my first time there and was impressed that they even rinsed the dust off my truck. More