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Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Riverdale, UT

4.0
670 Reviews

1481 W. Riverdale Road

Riverdale, UT

84405

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670 Reviews of Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

February 02, 2024

This dealership has the friendliest people and are always willing to help. They do a fantastic job More

by Last-responder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bry, Bree
February 01, 2024

I was told my Jeep was being worked on late in the morning. I called at 3:30pm and asked for an update and was told it would not be looked at until Friday. I understand they were busy and unable to wo More

by JeepOwner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taris
Feb 02, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

Thank you for reaching out. We understand that waiting longer than anticipated and poor communication can be frustrating. We apologize for any inconvenience that we may have caused. We take all feedback seriously and are committed to improving our processes so that we can provide the best possible customer experience. Please don't hesitate to reach out so that we can discuss your concerns in more detail. I look forward to hearing from you. - Erich Black, General Manager, (615) 440-7872

January 31, 2024

I trust in the work they do for me. They are very caring and polite More

by Laurie.bassett53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
January 30, 2024

Dropped my car off at 9am. Never received any updates till I text Aly around 2:30pm. Then I showed up at 5:15pm. And they never contacted me about fixing anything. They never s More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Silva, Rafael Cuevas. , Erich Black
Feb 02, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Erich Black, General Manager, (615) 440-7872

January 30, 2024

They keep me informed for check ups and when a service is due. Thank you More

by Ranee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
January 30, 2024

It was quick and easy to schedule an appointment and there was someone texting me to kep me updated the whole time. They were great More

by dandspearson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alyssa
January 29, 2024

Great friendly service and always doing a wonderful job. In and out, under an hour. More

by ilv2glf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taris.
January 29, 2024

Best car buying experience I’ve ever had and we’ve bought well over 30 cars! We used their click lane which is a way to buy online I negotiated the price got financing chose my terms all within five minutes More

by johnsonkameron43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Silva, Rafael Cuevas. , Erich Black
January 26, 2024

Great service and a great price. Always with a great attitude and attention to details. That's why I always come back. More

by msclark44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
January 26, 2024

Landon my service writer is the best! He’s very low key, and very service oriented. More

by B.dawg1135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
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