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Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Riverdale, UT

4.0
670 Reviews

1481 W. Riverdale Road

Riverdale, UT

84405

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670 Reviews of Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

August 18, 2024

Very good and I like your style also customer service I thank you a lot for your help me go sign net thank. More

by Mattjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler w
August 17, 2024

Done in 56 minutes, asked them to check/ rotate tires, and they let me know they were fine. Half the price of Les Schwab oil change. More

by Sue Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady
August 16, 2024

Very detail oriented. Nice to have a video report of findings/recommendations to keep with car maintenance More

by Leop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
August 16, 2024

Thank you for the consideration of my transportation needs while my jeep was serviced for a recall More

by whitekr350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
August 16, 2024

Took 2 weeks to get an appointment. They said they did a 12 point inspection. However I just checked my oil life and it is saying only 39%. Why wasn't this checked during this 12 point More

by Vette53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Silva, Rafael Cuevas. , Erich Black
Aug 23, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Erik Jacobsen, General Manager, (615) 440-7872

August 15, 2024

Austin was great to work with! Friendly and helpful and took great care of me! More

by chrisgilstrap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Shetler
August 13, 2024

Was great experience 👌 they help me through trying to figure out what I wanted and even put up with all my questions More

by Mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Silva
August 13, 2024

They have cold water bottles in the waiting area. They update your service with a phone app. More

by steve_goecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bry
August 12, 2024

I went in with a working radio head unit. I got my truck back with a bricked unit? I am very unhappy that I was not told about this and that a dealership is so bad that they can even do a sim More

by bfrasier2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 18, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

Hello, thank you for taking the time to leave your feedback. I apologize for any issues you experienced with your radio unit during your service visit. It's clear that we did not meet your expectations, and for that, I’m truly sorry. If we haven’t yet connected, please feel free to reach out to me directly. I want to ensure that your concerns are properly addressed and that we find a satisfactory resolution. - Erik Jacobsen, General Manager, (615) 440-7872

August 10, 2024

Had an appointment for iol change and to change wiper blades. It shouldn't take 1 hr 45 minutes. Also I wasn't told the rear window blade can not be replaced that the "whole unit"has to be replaced at More

by Kim Mikesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin was pleasant
Aug 16, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution.- Erik Jacobsen, General Manager, (615) 440-7872

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