Larry H. Miller Chevrolet Murray

We came back to LHM because of Ron Franklin. We have bought three previous vehicles from him and he doesn't blow smoke up your butt. He lets you decide what you want not what you think you need. We hav bought three previous vehicles from him and he doesn't blow smoke up your butt. He lets you decide what you want not what you think you need. We have refered him to others who have bought vehicles {2012 Avalanche LTZ} from him More

Jordan and Terry gave us straight answers with no pressure, take it or leave it. They helped us understand our options and left us to make the choice. We left the dealership and spent a couple of day pressure, take it or leave it. They helped us understand our options and left us to make the choice. We left the dealership and spent a couple of days reviewing the options, then we returned to buy. We didn't receive any high pressure follow back calls. The decision to buy was ours, not a pressured expectation from them. More

The Bad Make ready on the inside glass was horrible. The Bad Make ready on the inside glass was horrible. When we inquired about the 'free Thanksgiving turkey' for taking a test drive as advertised The Bad Make ready on the inside glass was horrible. When we inquired about the 'free Thanksgiving turkey' for taking a test drive as advertised by your dealership no one was sure about it and eventually we were given a $10 gift card from Target. We did not care about the ammount or the turkey because we were (and did) going to donate the gift card/turkey to charity anyway. After buying 2 new vehicles from your dealership since August we were a little miffed when we we were told that you (the dealership) would not throw in a $45 trailer hitch and ball with the purchase of my new truck. The Good The other salesman that worked with Colton was really good about inquiring about any possible discounts that we might qualify for or purchasing programs. As it turned out we, as Costco members, were able to purchase the new truck through the Costco GM new vehicle program. The finance department seemed to work really hard getting me qualified at a decent interest rate with affordable payments over a good term. I had colon cancer a few years back and was buried in medical debt. Colton really seemed to care about trying to get me a truck I would be happy with. I wish him the best in his career with Larry H. Miller. Last As always with any new vehicle purchase I wish I had bargained a little harder and maybe looked at a few other vehicles but I am happy with the truck I got. My only regret is that I wish it had a few more bells and whistles. More

I gave an excellent rating because I recieved excellent service, Russell was the best sales person to work with he made things simple and pressure free. service, Russell was the best sales person to work with he made things simple and pressure free. More

Sam was fantastic. He made my first "new" car purchase very pleasant. I will return to buy my next car to this dealership. Very satisfied. purchase very pleasant. I will return to buy my next car to this dealership. Very satisfied. More

I have been put in a life threatening and scary situation by this dealer. My 2012 Colorado went in for warranty in May when it all the sudden lost complete power and had trouble starting afterwards. I brou by this dealer. My 2012 Colorado went in for warranty in May when it all the sudden lost complete power and had trouble starting afterwards. I brought the car in and dropped it off. Upon picking it up the next day they told me it was a sensor that was fixed. When they went to get the car it would not start for about 5 minutes which I observed. When they drove it in, I said that the car did not seem to be fixed as I saw it not starting. THey kept the car and apparently fixed the problem. It is now November and the car has had similar problems. I brought it in on 11/9 and they called late in the day claiming it was fixed. I picked up the vehicle on 11/10 and drove it about 6-7 miles when it completely died going up a hill just passed the highway offramp. For 10 minutes I was stuck with cars rushing at me and no median to pull over. Forced to roll backwards in neutral against oncoming traffic for 500 + feet to where I could safely pull over. This car should have been fixed and I should not have been placed in this dangerous situation due to Larry H. Miller's negligence. More

I did lots of research on what kind of car I thought I could afford, and what I wanted. I had talked to Russell on the phone the night before I went in to the dealership. Once I walked in, I expressed m could afford, and what I wanted. I had talked to Russell on the phone the night before I went in to the dealership. Once I walked in, I expressed my concerns and desires. From the very beginning, Russell listened to me and matched my desires to the vehicle that I eventually drove home with. He was extremely helpful and patient with all my questions and concerns. We drove several different styles of the same car--even drove to my home to pick up my wife so she could make the final decision. I've never had a more comfortable and friendly experience in buying a car in my life. I would tell everyone and anyone interested to go buy a car from Russell at LHM Chevy, because of my favorable experience there. Thanks for making my dream come true! More

From the receptionist to sales to finance they were very professional and friendly. Ron spent the time to find the package I was looking for. Financing went smoothly. professional and friendly. Ron spent the time to find the package I was looking for. Financing went smoothly. More

Grant was very diligent in calling me everyday to make sure I was awear of the specials going on and to make sure I was being taking care of. sure I was awear of the specials going on and to make sure I was being taking care of. More

I came in to Larry Miller just to look at the Cruz. John had suggested it may be a good car for me when I told him what I was looking for. I was so impressed when I took a test drive, by the look of the car had suggested it may be a good car for me when I told him what I was looking for. I was so impressed when I took a test drive, by the look of the car and how it drove (smooth and very comfortable). I had a price range I needed to me in and a payment range that I could handle. John and Zack worked very hard to meet my needs and wants. Because of them everything fell into place. Since I took my car home on Wednesday October 17, John has been very helpful, taking the time to show me features of the car and giving me advice on maintence of the car. I appreciated also, Mark's explaining of the warranties that were available and what each one covered and being willing to help with every detail. I am very impressed that the financing went so smoothly and that the payment and interest are just what I had planned on. My New Red Chevy Cruz is beautiful and I am sure I will enjoy it for years to come. More