Laredo Dodge Chrysler Jeep Ram
Laredo, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Me. Gamaliel aguilar really went above and beyond to help me choose the right vehicle and at the best price , and really gave me many options to see what was the best fit for me. I really had an amazing expe me choose the right vehicle and at the best price , and really gave me many options to see what was the best fit for me. I really had an amazing experience at laredo dodge Laredo , Tx . Friendly staff and quick service , i did not have to wait long thanks to mr. Aguilar for making the purchase happen!!! More
Agreed on price. Was about to travel 2 1/2 hours to pickup vehicle. Was called a few mins later and informed car was being sold to someone else.. car was still posted as of 2 days ago. pickup vehicle. Was called a few mins later and informed car was being sold to someone else.. car was still posted as of 2 days ago. More
Mr. Gamaliel Aguilar at Laredo Dodge Chrysler Jeep provided excellent service with the purchase of my new 2021 Dodge Charger Scat Pack Widebody. We ordered the vehicle August of 2021 and it arrived O provided excellent service with the purchase of my new 2021 Dodge Charger Scat Pack Widebody. We ordered the vehicle August of 2021 and it arrived October 2021, a 2 month wait in such hard times with COVID-19. Mr. Aguilar kept me informed with each stage of the building process and assured me that the vehicle would be delivered to the dealership in the time I was hoping it would be. Mr. Aguilar is a great representation of Laredo Dodge Chrysler Jeep and will always get my service. More
Unacceptable service! I purchased a new vehicle October 2020. Since I purchased the vehicle, I have had problems with it. The radio along with all functions & controls (a/c, signal lights, etc) would compl 2020. Since I purchased the vehicle, I have had problems with it. The radio along with all functions & controls (a/c, signal lights, etc) would completely die out whether driving or parked. I took video of some instances before going to the service department, after they kept my car a few days, I was told this was not enough. After no less than 4 times going to the dealership and the last time they had my vehicle since a Thursday until the following Tuesday where a "learn function" was installed so the computer could record when it happened. I "recorded" a few instances and after another visit I was told the radio would be ordered and in within 2 weeks. I also took it for the oil change at this time and was told by phone, I didn't need an appointment. I gave Briza Hernandez the coupon before I asked for the oil change. Then when I went to pay, I was told they couldn't honor my coupon because I had to make the appointment online. NO WHERE on the coupon does it state this and I was not told when I left my car. I was also given a hard time and was rudely told, they had several cars in front of mine and didn't know if they would get to mine and see if the radio would be replaced. I was there before 7:30 am, and only 2 other people were in front of me for oil changes. This was May 29th and now it is August 3. I have even had to make the trip there (which is over an hour from my residence) just to check on it. Every time I call service department I am on hold for no less than 1 hour and most of the time I get hung up on. I literally have called from 2 separate lines and it is the same., they hang up on me or transfer me to a voice mail after the wait. I have called the parts department directly and they state they have no date but that the service manager would contact me. I have asked to speak to the manager and no one seems to be able to give me that information. I am currently still on told, so far 1 hour and 30 minutes for them to check on the status of the radio ordered on May 29th. No one seems to care about the customer once they purchase a vehicle. So, you tell me, is this customer service that deserves ANY kind of rating. I think everyone would agree with me on this. More
Mr. Gamaliel Aguilar was an amazing, great, and very approachable guy. Help me as much as possible to get me a new Wrangler Jeep, would choose him everytime. approachable guy. Help me as much as possible to get me a new Wrangler Jeep, would choose him everytime. More
Mr. Gamaliel was stellar in his helping me obtain my goal and driving off in my new Pacifica. I will continue to do business with the establishment and highly recommend Laredo Dodge and him personally. goal and driving off in my new Pacifica. I will continue to do business with the establishment and highly recommend Laredo Dodge and him personally. He was very professional no pressure and understood my objective and helped me obtain it. Also educated me in my credit and how to maintain it and offered for me to call him personally for any question along my journey with my Pacifica. A solid experience all the way around, Thank you so much! More
Mr. Gama and Eddy were amazing in getting me into my new Jeep Cherokee!! Vehicle of my dreams and their service was excellent! Recommend fully! Jeep Cherokee!! Vehicle of my dreams and their service was excellent! Recommend fully! More
Gama was awesome!!!! Really recommend going to him for great service on vehicle purchase!!! Everything went smoothly with auto sale. If you need a car, definitely come to Laredo Dodge. great service on vehicle purchase!!! Everything went smoothly with auto sale. If you need a car, definitely come to Laredo Dodge. More
Car and truck Ram are sales person and eddy finance help my wife and I get into vehicles we wanted.. thanks guy for everything. Highly recommended to anybody in the Ram are sales person and eddy finance help my wife and I get into vehicles we wanted.. thanks guy for everything. Highly recommended to anybody in the market for a new/used vehicle.. More