Langway Toyota of Newport

Service was excellent with work done quickly and on time. Major concern was too many Langway employees walking through the customer waiting area with no masks or being worn improperly. Not a good example. Major concern was too many Langway employees walking through the customer waiting area with no masks or being worn improperly. Not a good example. More

Way too many Langway Toyota employees walking around without masks or wearing them improperly especially when walking through the customer waiting area. Not good for customer safety without masks or wearing them improperly especially when walking through the customer waiting area. Not good for customer safety More

Left my car for the installation of a hitch and to have my hood repainted. My Allstate rep said that Langway’s price for the hood painting is lower than any of the other nearby dealers. I did not come for my hood repainted. My Allstate rep said that Langway’s price for the hood painting is lower than any of the other nearby dealers. I did not come for the bargain prices but for the quality work they do. Always in a friendly manner and eager to please. I’ve never met Mr Langway but I know it flows down from the top. All the employees seem happy there. I could not recommend them higher. More

As always my service was done quickly and professionally. A rental car was provided right away so I could get on my way. Great service highly recommended. A rental car was provided right away so I could get on my way. Great service highly recommended. More

As always, everyone at Langway goes out of their way to please. Scott Proeun is no exception. Scott diligently answered all of our questions with enthusiasm regarding a hitch installation for a bike rack. please. Scott Proeun is no exception. Scott diligently answered all of our questions with enthusiasm regarding a hitch installation for a bike rack. More

scheduled a routine service appointment since the maintenance light on my dashboard was activated. Scott took care of the service, noted that my front brakes were getting worn, so those were replaced maintenance light on my dashboard was activated. Scott took care of the service, noted that my front brakes were getting worn, so those were replaced. prompt and efficient service as usual. More

Langway's Service Advisor, Trevor, was great and did some research and discovered that my vehicle has the Platinum level of service which covered its cost. Can't do better than that. research and discovered that my vehicle has the Platinum level of service which covered its cost. Can't do better than that. More

After bringing my car in for service I called the manager of Langway Russ Bauer regarding the service department not following CDC guidelines regarding masks and distancing. The manager could have cared less of Langway Russ Bauer regarding the service department not following CDC guidelines regarding masks and distancing. The manager could have cared less, he said they were doing enough, that I could not expect his service team to wear masks for eight hours. Shame on them. If he would have taken my concerns seriously I would not have had to take further action by reporting Langway to the Rhode Island Department of health for their violations. I am a health care worker, I wear a mask for eight hours a day along with so many others. Do your part and wear a mask! More

What was done to the frame I will probably never see. I'm sure it is fine. I did ask about the tire pressure and I was told it was all set. However, my dashboard tire light is still on. Is this normal? I wil sure it is fine. I did ask about the tire pressure and I was told it was all set. However, my dashboard tire light is still on. Is this normal? I will be back for my other recall. Tom Goff More

After being treated poorly at the Newport BMW Dealership, I went to Langway Toyota of Newport. I was blown away by the difference in service. Every person I walked by greeted me with a friendly hello. Both H I went to Langway Toyota of Newport. I was blown away by the difference in service. Every person I walked by greeted me with a friendly hello. Both Hannah and Jay Weir were incredibly knowledgable and went out of their way to help me find what I was looking for. I haven't pulled the trigger yet, but if you are looking for a store that treats everyone respectably and has beautiful and reliable cars, I highly reccomend Langway Toyota of Newport. More