Landmark Lincoln
Englewood, CO
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Service of navigator Great customer service. Service tech took me through the whole car and repaired items I didn't know we're a problem. I will definitely return Great customer service. Service tech took me through the whole car and repaired items I didn't know we're a problem. I will definitely return More
Outstanding customer service and professionalism I had my brand new 2017 Infiniti hit while it was parked outside of my job. It caused a tremendous amount of damage and I was devastated. I had no ide I had my brand new 2017 Infiniti hit while it was parked outside of my job. It caused a tremendous amount of damage and I was devastated. I had no idea what to expect and the insurance company was not helpful. Doug and his team not only prevented me from having a bad experience, but they took every opportunity to make it better. The primary example is that Doug and Phil stayed in close communication with me on where we were in the repair process and were so polite and courteous on every interaction. Not only that but when the insurance company took back my rental car after a very short time Doug offered put me in a fully loaded 2017 Lincoln with 11 miles on it, and those miles probably came from him delivering it to me at work! He and his team made me a lifelong return customer, and by putting me in that gorgeous car they have sold me on the brand and I fully intend on going to Landmark Lincoln after my lease is up! Thank you Doug and Phil and the Technician who did such a flawless job on my car! More
MKZ service review Never disappointed at this dealership!! I'm particularly concerned with my vehicles care. I've driven many miles for many years without a breakdown. I Never disappointed at this dealership!! I'm particularly concerned with my vehicles care. I've driven many miles for many years without a breakdown. I attribute that to excellent maintenance which I believe I've gotten from Landmark Lincoln. Best dealership I've found from owner to sales to service to lot guys!!! More
World Class Service We brought in our 2016 MKC with a seemingly minor problem with the front, interior vents. Our service person treated it as if it was his most impo We brought in our 2016 MKC with a seemingly minor problem with the front, interior vents. Our service person treated it as if it was his most important issue of the day. New parts were ordered, we were called the day the parts came in and they were installed the next day! More
Best dealer experience on Broadway I have been patronizing various Englewood auto dealers on South Broadway for a large number of years. Landmark Lincoln is the best by far. It's been a I have been patronizing various Englewood auto dealers on South Broadway for a large number of years. Landmark Lincoln is the best by far. It's been a pleasant experience every time. More
Always do a great job The service team at Landmark always do a great job taking care of my car. They are quick, the prices are better than independent service centers, and The service team at Landmark always do a great job taking care of my car. They are quick, the prices are better than independent service centers, and they only do what needs to be done. They will give you probably time schedule for additional service items so that you can be prepared for those costs. More
Great Landmark Lincoln is one of the best dealership I have dealt with. They are very honest and the work is top notch. The prices are a little high but its Landmark Lincoln is one of the best dealership I have dealt with. They are very honest and the work is top notch. The prices are a little high but its worth the extra cost to keep my MKZ in top shape. More
Ready when I arrived and delivered my car back early! Everyone was excellent, ready to give extra effort to achieve customer satisfaction. That's why I've been a customer since 1980! I just keep coming Everyone was excellent, ready to give extra effort to achieve customer satisfaction. That's why I've been a customer since 1980! I just keep coming back again and again .... and again. More
Very Happy Took car for an oil change, service dept very helpful and friendly. Helped get my other issues resolved quickly and at the best price, didn't feel I w Took car for an oil change, service dept very helpful and friendly. Helped get my other issues resolved quickly and at the best price, didn't feel I was taken advantage of. Great customer service. More
Radio problem I had a problem with my radio and called in to make an appointment. They scheduled it so it was convenient for me and set up a loaner for the service. I had a problem with my radio and called in to make an appointment. They scheduled it so it was convenient for me and set up a loaner for the service. They were unable to duplicate the problem, which can happen with electrical items. the explanation I was given was satisfactory to me. Also they washed my car and gave me a complimentary oil change. Great service!! Also they told me if the problem reoccurs let them know and they would be happy to check it again. I will continue to use them for service, excellent experience. Steve Dupey More