Landmark Honda

My PCO CRV did not come with floor mats... which I had to drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware of this place! Paid way too much for extras that were a wasted. More

Shame on Mr. Ndiaye. I agreed to 2020 lease w/ dealership promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literal promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literally dozens of times, and still no resolution. Mr. Ndiaye and Mr. Takyi have never even replied. Finance manager even finally agreed last month, after I showed all of the paperwork and numbers, to handle the situation. Nope. Still my credit score suffers because Landmark Honda didn't follow through. More

This He’s a very ridiculous dealer how come they asking you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleadin you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleading they’re stealing money from the population who come to this dealer is the really bad, be careful with this place!!!!!s the car is 25,000$ , ridiculous More

They put an extra 950 dollars on my contract , when I noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! More

EXTREMELY UNPROFESSIONAL AND RACIST dealership. HIGHLY DO NOT RECOMMEND. READ ALL YELP ONE STAR REVIEWS. THIS PLACE SUCKS AND THEIR MOTTO IS “sorry for the inconvenience”. DO NOT GO FOR SALES OR SERVICES! GO NOT RECOMMEND. READ ALL YELP ONE STAR REVIEWS. THIS PLACE SUCKS AND THEIR MOTTO IS “sorry for the inconvenience”. DO NOT GO FOR SALES OR SERVICES! GO SOMEWHERE ELSE More

Rude and unprofessional customer service/Finance I bought a brand new car there on 3/1/2020. They told me they did not have stickers for my plates, so they gave me paper plates; even though I had tol I bought a brand new car there on 3/1/2020. They told me they did not have stickers for my plates, so they gave me paper plates; even though I had told them I could use my old car's plates. They kept on pushing selling me the new ones. At the end of the sale, they told me they were going to contact me (phone-email) to get the plates or have them mailed to me. I told them I wanted them mailed. Well it is May 26 and no one contacted me to inform me about my plates so I called them and to my surprise, they said they called me about 5 times and I never answered. They also said I have to contact DMV to solve the problem LH created. On March 31 I sent them an email requesting my plates. No answer. Now when I call them and identify myself, they hung up or put me on hold. I left the GM a message, but he does not have the courtesy nor the time to solve my problem. More

Worst service center I have witnessed. They will lie about your service requirements and charge you way extra labor hour. Please save some time for you. Don't go there. about your service requirements and charge you way extra labor hour. Please save some time for you. Don't go there. More

Unethical Business Practices I bought a 2019 vehicle from Landmark Honda in November 2019. When I got home, I realized they had not given me the Buyer's Order, so I immediately r I bought a 2019 vehicle from Landmark Honda in November 2019. When I got home, I realized they had not given me the Buyer's Order, so I immediately returned to the dealership and requested it. They printed out a Buyer's Order that did not include signatures, which should have been a red flag. I sent a copy of the Buyer's Order to my Credit Union, which was providing the financing. After a week had passed, the Finance Manager sent me an email advising that I owed them an additional $1,000.00. The email included a copy of a revised Buyer's Order, with different numbers. It also had signatures. I have purchased two vehicles from Landmark Honda in the past. I am disappointed and disgusted that you can't even rely on companies that have previously been honest, professional and costumer oriented. Laura O'Leary More