Landmark Honda

Salesman was great, manager was extremely unprofessional. My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager My wife who is 38 weeks pregnant and I drove 2 hours for a car that a salesman was holding for us. In the middle of negotiating the price the manager "sells the car" mind you we had the keys and were in the middle of closing a deal. This manager was extremely young and inexperienced and does not deserve business from informed car buyers. Buyers beware . More

This place is disorganized and awful. When I was finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple finalizing my purchase of the vehicle, they said I needed to send my proof of insurance, but they never told me who to email it to. It took multiple phone calls day after day to figure out where to send that to. Then, when I purchased the vehicle, they send they would send me the titles and tags. It sounded like it was just a matter of me waiting. Mind you, I paid the car in full. 3 weeks go by. Nothing. No one will answer my phone calls at the finance or title department. After finally going off on someone, they told me I need to send proof of inspection. They never told me this before, nor did they tell me who to send it to. I finally sent the proof today, even though I had it for weeks, and now they're telling me it's going to take another month before I receive my title and tags, but the temporary tags they gave me expire next week. This place is such a mess, and all the receptionists told me that it's best to visit the finance department in-person since they can't ignore you when you're standing there. xxx kind of customer service is that? More

Pathetic bait and switch advertising! Website banner showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Thei showing 0% 72-month financing on ALL 2020 and select 2021 models. Went to buy a 2020 Fit LX and was told it does not qualify for 0% only 1.9%. Their counter offer was to add $1100 to the price of the car and then I could get 0% financing. Sadly, the website had been advertising this for at least two weeks! More

My PCO CRV did not come with floor mats... which I had to drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware drive back and argue over! What really burns me is that all four tires were not matching and one of them had a plug in it. I advise anyone to beware of this place! Paid way too much for extras that were a wasted. More

Shame on Mr. Ndiaye. I agreed to 2020 lease w/ dealership promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literal promise of covering my 2017 lease overage fees. 8 months later Honda Financial is still hounding ME for those fees. I've emailed and called literally dozens of times, and still no resolution. Mr. Ndiaye and Mr. Takyi have never even replied. Finance manager even finally agreed last month, after I showed all of the paperwork and numbers, to handle the situation. Nope. Still my credit score suffers because Landmark Honda didn't follow through. More

This He’s a very ridiculous dealer how come they asking you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleadin you for $18,000 car and then they will add , $7000 in maintenance guy processing fee ? Gap and 2200$ for maintenance??!!!! is too much very misleading they’re stealing money from the population who come to this dealer is the really bad, be careful with this place!!!!!s the car is 25,000$ , ridiculous More

They put an extra 950 dollars on my contract , when I noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! noticed and returned they just said whatever you signed! They are nice until you sign the deal, after that good luck! More

EXTREMELY UNPROFESSIONAL AND RACIST dealership. HIGHLY DO NOT RECOMMEND. READ ALL YELP ONE STAR REVIEWS. THIS PLACE SUCKS AND THEIR MOTTO IS “sorry for the inconvenience”. DO NOT GO FOR SALES OR SERVICES! GO NOT RECOMMEND. READ ALL YELP ONE STAR REVIEWS. THIS PLACE SUCKS AND THEIR MOTTO IS “sorry for the inconvenience”. DO NOT GO FOR SALES OR SERVICES! GO SOMEWHERE ELSE More

Rude and unprofessional customer service/Finance I bought a brand new car there on 3/1/2020. They told me they did not have stickers for my plates, so they gave me paper plates; even though I had tol I bought a brand new car there on 3/1/2020. They told me they did not have stickers for my plates, so they gave me paper plates; even though I had told them I could use my old car's plates. They kept on pushing selling me the new ones. At the end of the sale, they told me they were going to contact me (phone-email) to get the plates or have them mailed to me. I told them I wanted them mailed. Well it is May 26 and no one contacted me to inform me about my plates so I called them and to my surprise, they said they called me about 5 times and I never answered. They also said I have to contact DMV to solve the problem LH created. On March 31 I sent them an email requesting my plates. No answer. Now when I call them and identify myself, they hung up or put me on hold. I left the GM a message, but he does not have the courtesy nor the time to solve my problem. More