Landmark Ford Inc

BEST DEALERSHIP IN SPRINGFIELD, IL. ALL EMPLOYEES ARE TOP OF THEIR GAMES!! Enjoy dealing here! ALL EMPLOYEES ARE TOP OF THEIR GAMES!! Enjoy dealing here! More

Internet price and salesman price were the same. Manager decided that internet price was $3000 too low and wouldn’t sell vehicle for advertised price. Salesman CJ was pleasant but totally embarrass Manager decided that internet price was $3000 too low and wouldn’t sell vehicle for advertised price. Salesman CJ was pleasant but totally embarrassed when telling me about management! Seemed like a deceptive trap. The old “bait and switch “ game. I’m not playing and advise others to use caution! More

Landmarks service department is a nightmare to deal with. I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the wi I spent $50,000 on a brand new explorer, that has nothing but issues. The door rattles when you drive, the passenger window makes a noise like the window is rolled down. One of the windows doesn’t roll down at all, and never has. I made an appointment to get all of this addressed plus an oil change, they have no loaner car to put me in, they have no idea what time they are going to look at my vehicle, and have no idea how long they are going to have it. I live an hour away and I’m supposed to go who knows how long without a vehicle to drive, after spending $50,000 on a brand new car there. I will never buy another vehicle at landmark again. More

Okay experience. As expected at a car dealership. Would probably go there again some time. As expected at a car dealership. Would probably go there again some time. More

The whole process was good, Zach was great and signing papers was smooth and effortless. papers was smooth and effortless. More

Good salesman and very helpfully. A hood place to do business.. I’m very satisfied customer. A hood place to do business.. I’m very satisfied customer. More

The manager Jeremy did not make clear financial numbers clearly. Didn’t put cash value from existing truck towards money down. My wife and I feel mislead by the manager. Price of truck went up after the or clearly. Didn’t put cash value from existing truck towards money down. My wife and I feel mislead by the manager. Price of truck went up after the order on 11/16/21 More

Staff repeatedly went over my firm budget and then when I said I couldn’t afford that, they insulted my age and then my girlfriends age. Hostile and aggressive environment overall. said I couldn’t afford that, they insulted my age and then my girlfriends age. Hostile and aggressive environment overall. More

Overall great experience staff impeccable Price was what they told me over the phone my truck was clean detailed full of fuelut they told me over the phone my truck was clean detailed full of fuelut More