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Landmark Ford Inc
Springfield, IL
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259 Reviews of Landmark Ford Inc
Our Ford Edge purchase. We viewed Landmark Ford’s website prior to going out there. We had two Ford Edges we wanted to look at. Our sales person Josh was new there but was v We viewed Landmark Ford’s website prior to going out there. We had two Ford Edges we wanted to look at. Our sales person Josh was new there but was very pleasant, responsive, and very knowledgeable. Josh was on the ball locating both vehicles, and we were in a test drive in no time. We made our decision and Josh got us our paperwork started right away and was very helpful. He made himself available to us through the entire process, and finally went over all of the features and got our cell phones connected for us. We never felt any pressure during entire process. It was nice dealing with staff that is so informed and helpful and truly love what they do! More
Overall good Experience was generally good. My salesperson was not sufficiently prepared by management to sell Ford vehicles as he lacked ability to compare models Experience was generally good. My salesperson was not sufficiently prepared by management to sell Ford vehicles as he lacked ability to compare models and options; to demonstrate features. He tried to assist, but clearly had to seek information from other staff. More
Great Customer Service!! Sean at Landmark Ford did an awesome job from start to finish! He was able to get us the vehicle we wanted for the payment we requested and made us fe Sean at Landmark Ford did an awesome job from start to finish! He was able to get us the vehicle we wanted for the payment we requested and made us feel like we were at home while doing so. More
It was okay I am very pleased with my car not as pleased with the deal I got. At one point I told the salesman another dealership has a better deal on the same ca I am very pleased with my car not as pleased with the deal I got. At one point I told the salesman another dealership has a better deal on the same car and his response was "that sucks dosent it". I think if I go back it will be with a different salesman. More
Good. service Had a great experience buying my truck. The service was outstanding and I got a good deal. Thank you to Jeremy and the rest of the staff. Had a great experience buying my truck. The service was outstanding and I got a good deal. Thank you to Jeremy and the rest of the staff. More
Great experience! Mark Underwood was a great salesman who kept my best interests in mind. He was very personable and very knowledgeable in his understanding of Ford pr Mark Underwood was a great salesman who kept my best interests in mind. He was very personable and very knowledgeable in his understanding of Ford products. More
Financial problems Financial department did not calculate trade in correctly which made the price much higher then agreed too. Won’t call us back to talk about the issue Financial department did not calculate trade in correctly which made the price much higher then agreed too. Won’t call us back to talk about the issues. More
Excellent service in buying car They cared about you from the salesperson to the finance person. Excellent service and deal. They were efficient and within a couple hours purchased t They cared about you from the salesperson to the finance person. Excellent service and deal. They were efficient and within a couple hours purchased the new vehicles and completed financing. More
Quick Fix of flat tire The repair bay was busy, so the guy that checked me in took the initiative to try to get my tire fixed quickly so that I could make an appointment. Th The repair bay was busy, so the guy that checked me in took the initiative to try to get my tire fixed quickly so that I could make an appointment. Thanks! More
Fast courtous service. I was greeted in a friendly timely manner and the service was completed on time and in good fashion. I was very pleased and would refer friends. I was greeted in a friendly timely manner and the service was completed on time and in good fashion. I was very pleased and would refer friends. More