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Landmark Ford Inc
Springfield, IL
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259 Reviews of Landmark Ford Inc
Experience was positive from the moment we arrived at Landmark Ford. Each staff member offered to help. Mr. Howlett was knowledgable, approachable and patient. He made the experience worthwhile. Landmark Ford. Each staff member offered to help. Mr. Howlett was knowledgable, approachable and patient. He made the experience worthwhile. More
Prolly the worst experiance buying a car I have had. Once the crappy deal was made, they took car to get it cleaned up, while I waited to go to finance manager. 2 hours later I get into the finance manager a the crappy deal was made, they took car to get it cleaned up, while I waited to go to finance manager. 2 hours later I get into the finance manager and do all the paper work, then go to car. Salesman was putting plates on it. They didn't clean anything, all they did was take stickers off, didn't scrape glue or anything. Later found a syringe between the seat and console along with multiple needle caps.. UNACCEPTABLE!! No fresh oil change, had to leave dealership and get gas... Really bad experiance! More
Walt Skube and the entire staff were amazing and so professional. We will definitely recommend Landmark Ford to everyone. Thanks for everything and for making our car experience wonderful professional. We will definitely recommend Landmark Ford to everyone. Thanks for everything and for making our car experience wonderful More
F-150 Lariat I love my new truck. Jeremy Lookis worked until he found exactly what we ask for; and it was worth the wait. Thank You Landmark Ford for you dedicatio I love my new truck. Jeremy Lookis worked until he found exactly what we ask for; and it was worth the wait. Thank You Landmark Ford for you dedication to your customers. More
Great experience purchasing a pre-owned car. Purchased a car that ultimately didn’t work out. Took advantage of their 90-day exchange. Both Jeremy Lookis (Mngr) and Brad Howlett (Sales) made sure Purchased a car that ultimately didn’t work out. Took advantage of their 90-day exchange. Both Jeremy Lookis (Mngr) and Brad Howlett (Sales) made sure we were taken taken care of. They went above and beyond to make us happy. We purchased six vehicles from Landmark over the years. Their sales and service is the best. More
I feel I have been taken advantage of because Of my age and. I have taken my truck in with the same issue (ac blower not working ) and each time there is something new added to the problem that costs $300 and I have taken my truck in with the same issue (ac blower not working ) and each time there is something new added to the problem that costs $300 and the original problem still not fixed.. I feel extremely uncomfortable and feel taken advantage of.because I’m female and elderly . More
Poor buying experience from the get go Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle a Love the vehicle. However i won't buy a car here again. Couldn't get a straight answer. Had to make 3 trips on 3 seperate days to pick up vehicle and still couldn't. Always had an excuse why something wasn't done. Salesperson told me vehicle had a 30 day warranty, then it was as is no warranty. Website is not kept up to date with inventory. More
Great care every time I called of visited A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant A smile on everyone’s face when entering showroom Salesman courteous and helpful in choosing and ordering my vehicle Picking up new car a pleasant experience More
Salesman was friendly and courteous. Also, he seemed willi I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I co I explained to salesman what I was looking for and that's what I got and more. He and financing manager explained the process and terms in a way I could understand. More