Landmark Dodge Chrysler Jeep

Worst Dealership I've ever delt with Bought my new ram last year, it had its first detail and when it was done it had been hit by another car, scratches on the hood and down the drivers s Bought my new ram last year, it had its first detail and when it was done it had been hit by another car, scratches on the hood and down the drivers side. They had no clue how it happened and wanted to just repaint that side of truck, it only had 85 miles on it, theres no way they were repainting my new truck. So after 3 weeks of complaing and calling Chrysler they had ordered me a whole new truck. I was greatful they did that but a year and a half has gone by and Lees Summit Dodge has been servicing my truck since landmark messed it up. So i decide to give them another chance because my lower contol arm needs replaced so i take my truck in on 1~16~15 and they had it done by 3pm. I get off work early to get it and once they pull it around for me i noticed a dent and paint on my rear bumper. When i asked the service manager about it, all he could tell me was that Landmark is not responsible for any damage while it sits on the lot. To me thats xxxxxxxx and for that reason i will never go back to them and will not refer anyone to them. So if u decide to buy a car here, always check it over because there not careful with cars when the are working on them. More

Another pleasant buying experience. This is my fourth van purchase from this dealership. I have gone to other dealerships but have always returned to this dealership to make my purchase This is my fourth van purchase from this dealership. I have gone to other dealerships but have always returned to this dealership to make my purchase. This dealership consistently has dependable, friendly and helpful employees and they make every effort to meet the needs of the customer. I would highly recommend this dealership to anyone wanting a very enjoyable vehicle buying experience from people who will "go the extra mile" for your satisfaction. More

Horrible This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't This dealership should not be in business. I have heard the owner Doug Fletcher cuss at employees and customers. The salesmen are a joke, they don't care about what vehicle you're interested in, they will try to sell you anything. They try to hide problems with cars in hopes that you won't notice until after you've bought. They have hundreds of hidden fees that most people will miss. I've never seen a dealer that asks for money before you even start to make a deal. And to top it off, read through the reviews on here, MOST OF THEM ARE WRITTEN BY THE SALESMEN!!!! More

A stress-free car buying experience After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was After searching on the internet for months we were able to find the vehicle we were looking for. Upon arriving at the dealership I met Cliff R, He was very friendly and helpful with the vehicle I wanted. He was able to get us the payments we wanted and was very informative throughout the whole buying process. I would greatly recommend anyone looking for a vehicle to consider Landmark Dodge for the best price on your next new vehicle. Darrell W. More

Grant was awesome! :) Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he real Grant went out of his way to make sure I got the best loan for me. I feel he went above and beyond. He was very knowledgeable and I felt like he really cared. He was awesome. The customer service he gave was outstanding. Thank you Grant! Love my bright yellow Jeep. My salesman Don was great too. :) Wasn't pushy at all. No pressure. Love that. More

First time there, wont be the last First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time First time at dealership, met Dennis when we arrived. Interested in a Ram half ton. The selection and inventory was awsome, and Dennis took the time and showed us all the features in and out of the one we were looking. Never in my past buying experiences have I had someone explain the truck, take the time to show us the bells and whistles, allow us to actually sample the features, and allow us to test drive the vehicle at our own pace. Dennis didnt TELL us about the truck he informed us about it, if that makes sence. Once we chose the one we wanted, the price was great, and they even offered more for our trade than the other Ram dealer we stopped at last week. One of the things my wife did notice before I did was tha admin fee. It was only 49.50 the other Ram dealer wanted 399, for what? The Delivery Manager and Business Manager was pleasent to work with. Dennis then had the truck ready for us by the time were completed all of the financial arrangements, he intoduced us to Steve Morris, his manager, showed us where service and parts were if we ever needed it, and then took the time to sync up our phone to the bluetooth, showed us all the features again, and what was amazing, answered EVERY question and beleive me, we felt so comfortable with the truck when we left, we felt like we have owened it for a while knowing how everything works and functions.. Our thanks to Dennis and all the staff there and we will be back for our next vehicle and reccommend Dennis and Landmark to all our family and friends. More

Wonderful experience Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have cr Luke and Ryan and the chocolate guy were just great! Thank you for turning a nightmare into a dream!! You guys worked hard for us and we didnt have credit.... Thank you! More

unbelievably easy I purchased a 2013 Jeep Wrangler , from the time I arrived to when the salesman Jay gave me my keys everyone was so helpful and I love the experience I purchased a 2013 Jeep Wrangler , from the time I arrived to when the salesman Jay gave me my keys everyone was so helpful and I love the experience . Ryan was amazing he got me the payment I wanted . Thank you so much for all the help I will definitely be buying and recommending landmark to all my friends and family . Go see Jay Lawhon he is a great salesman zero pressure . More

Found a replacement for the best car I've ever druven When a drunk driver totaled my convertible I never thought I found a car I loved as much. Luke listened to what I wanted and worked hard to find me s When a drunk driver totaled my convertible I never thought I found a car I loved as much. Luke listened to what I wanted and worked hard to find me something that I liked with what I was willing to pay. Thank you Luke I love my Jeep! More

Great experience, great deal! We were about to drive all the way to Omaha to look at a car. We knew what we wanted and had done the research and made many test drives. Luckily, my We were about to drive all the way to Omaha to look at a car. We knew what we wanted and had done the research and made many test drives. Luckily, my wife saw the Landmark ad so we drove to KC that evening. Mike Xenos promised he'd hold the car for the time it took us to drive in. He met us at the door and we had a pleasant, low-key, no-hard sell test drive. We decided to buy the car. There is always a little drama in the negotiation, but it was just right. By that I mean fair. A fair price for my trade-in, a great price for the car, and a good deal for some financing. Ryan Hurd did the financials. By this time it was getting late but everyone stayed with it and hurried to make it right. Ryan was cheerful and made the "endless" paperwork fun. We jumped in the car to drive it home and soon discovered we didn't know how to start the car! Yikes, has everyone left the building? Fortunately, Mike was still around and told me I would have to keep my foot on the brake when I pushed the start button (new to me). Duh, I felt a little stupid but it quickly went away when I thought of the smart deal I had made. That as a couple of weeks ago and now I'm thinking I'm a genius. :-) Good group of guys, I recommend them. More