Landmark Dodge Chrysler Jeep
Independence, MO
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448 Reviews of Landmark Dodge Chrysler Jeep
I was very nervous buying a new vehicle but my salesman william made it such a pleasant experience. My husband passed away recently so i had to go by myself so I had no clue what i wanted or anything about william made it such a pleasant experience. My husband passed away recently so i had to go by myself so I had no clue what i wanted or anything about vehicles so i was scared of being talked into something i really didnt need especially price wise. William was very honest and straightforward with me. He was also very patient with me which i appreciated so much. I will never go to another salesman other than William Cheatum. I will definitely be sending family members and friends his way. More
Used to work at this dealership. Doug was awful to work for. He had to be the worst boss I'd ever had. Ended up quitting after 2 weeks with how awful he would talk about customers and how he would treat h for. He had to be the worst boss I'd ever had. Ended up quitting after 2 weeks with how awful he would talk about customers and how he would treat his employees. Wouldn't recommend him to any friends or family. More
Terrible just terrible. A “manager” explained how they couldn’t provide any offer up front until I put down an earnest deposit and sign a scribbled piece of paper. Condescending and rude. So glad their tr couldn’t provide any offer up front until I put down an earnest deposit and sign a scribbled piece of paper. Condescending and rude. So glad their true colors showed before I purchased from them. Do not go here. More
On 08/20/2020 I receive service on my Jeep and the service I received was impeccable! James Lawson and Donavon Steele gave the best customer service every. Thank you for all you do. service I received was impeccable! James Lawson and Donavon Steele gave the best customer service every. Thank you for all you do. More
Bait and switch pricing at its finest. Went there looking for a Challenger, they had a black SXT AWD with a big sign on the window that was $24,988. I thought "ok ill check it out" took it for a drive, then for a Challenger, they had a black SXT AWD with a big sign on the window that was $24,988. I thought "ok ill check it out" took it for a drive, then sat down to talk numbers. They came at me with the price just north of $30k, and payment of over $550/mo, on a leftover 2019 car with a HUGE $24,988 SIGN ON IT, I laughed and asked for an explanation and didn't get one. They asked what I would pay and I told them $24,988 or less not a cent more, they then came back with $28,500 or something with payments just north of $520/mo, all of this was a waste of 3.5 hours of my time. So I left, drove 25 minutes to another dealership that is much better rated on this site and bought a New 2020 Challenger R/T for under $30k and payments lower than ANY quoted by Landmark all in less than an hour . How this place stays in business I'll never understand. They are an embarrassment to the Dodge brand and I will be contacting Dodge, and the BBB. More
Terrible experience yesterday! We stopped in to literally browse their lot and were immediately approached by Don. The pushiest car salesman I have EVER in 46 years encountered. Assumed my wife and I were bu browse their lot and were immediately approached by Don. The pushiest car salesman I have EVER in 46 years encountered. Assumed my wife and I were buying a truck we looked at. All he could do was talk and push. We are looking and in no way needing another vehicle. He kept pushing the “deal” and talking so fast my head was spinning. As I was looking up information on my phone he kept making comments as to what I was doing. I will never buy a vehicle there for this reason. Very abrasive and cheesy to say the least. Beware of this guy. Your dealership should be ashamed. More
Melinda Renfro was the perfect sales person for me. She was hilarious, didn’t pressure me even saying she could look for another car if I didn’t like the one she found for me. I loved it. I wanted my own was hilarious, didn’t pressure me even saying she could look for another car if I didn’t like the one she found for me. I loved it. I wanted my own car where I didn’t have to adjust mirrors and seats every time I got in and everything would be left where I put it. She told funny stories, did the paperwork carefully and accurately explaining everything so I would understand. She had pre-marked everything that was important and had marked where I was supposed to sign. It made the process so much more fun and easy. I love my car and Melinda Renfro is an outstanding associate. She was calm, hilarious, accurate and extremely smart. I feel I got the best deal possible and felt she was honest. I would advise anyone who wants a car to ask for her. She is definitely a 5 Star ++ associate and is a great resource and addition for Landmark Chrysler. Your lucky to have her. More
happy customer I recently buy a preowned car from Landmark. The experience was great start to finish. Our sales person Matt Dwyer did a wonderful job he listened to I recently buy a preowned car from Landmark. The experience was great start to finish. Our sales person Matt Dwyer did a wonderful job he listened to all my wants and needs. This is a car for my daughter who will be getting her licence soon. So I didnt want to spend a ton of money but I wanted something reliable. Matt found the perfect car for us. Every one in the finance office was great,they made it very easy. Ive also had occasion to use the service department at Landmark and they have always treated me good. Thank you Landmark team!!!!! More
Negative review. I put a credit card to hold a vehicle till I got there and they sold it out from under me!! The salesman let me know the car had been sold at 6pm the night before we were going to get it. till I got there and they sold it out from under me!! The salesman let me know the car had been sold at 6pm the night before we were going to get it.we we're driving 550 miles and done had a hotel already booked More
I just bought mt 4th vehicle from this company, having spent near $100000. The car only had 1 key. When i asked for a 2nd one, I was told that the person who accepted th car might have it and to check bac spent near $100000. The car only had 1 key. When i asked for a 2nd one, I was told that the person who accepted th car might have it and to check back. Well when I checked back, he didn't have it and when I asked sales manager for one he said I should have said that during the sale so the price could have been increased. Too late now. If I had bought a new car, posi ly could have accommodated me, but oh well, I bought a used car and that doesn't count. Zero customer loyalty. I actually went up the chain with same answer, which to me means that my purchases from them is not worth them spending $300 for me.🤔 More