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Landmark Dodge Chrysler Jeep
Independence, MO
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450 Reviews of Landmark Dodge Chrysler Jeep
Our salesperson named Melinda was great. She had everything ready prior to our arrival and made the test drive very informative and enjoyable. She always answered the phone promptly on our questions everything ready prior to our arrival and made the test drive very informative and enjoyable. She always answered the phone promptly on our questions and did a thorough examination of the vehicle with pictures and videos at our request. She helped us avoid a wait and didn't pressure us on buying things we didn't want. I hope you'll keep her...she'll be our first choice on future purchases if the vehicle we're looking for is at your lot. Thanks. More
Purchase experience was good, in fact, until we got the vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Mis vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Missing headrests, never would have thought to look for those, in fact they're so expected to be there that I would never have thought to look specifically and the salesman made no mention 2) Gave my wife the impression their $1,200 dealer fee is to "get the car ready" but the vehicle was not even lightly cleaned, except maybe up in the front so that she wouldn't notice when she got in to take it home 3) Left the tank empty so she had to pit gas in it to even get it home, again, what is the $1,200 even fkr? More
Service center tries to push unnecessary items not needed and intimidate customers comming in for routeen services. A truck less than 2 years old they are saying the brake fluid is bad, this is a sealed syst and intimidate customers comming in for routeen services. A truck less than 2 years old they are saying the brake fluid is bad, this is a sealed system and only goes bad if the system is opened and contaminated, Landmark is the only ons to open the cap which does not contaminate it, they were trying to charge my wife over $1,000 in services not really needed and trying to scare her into doing the unnecessary repairs. We buy new vehicles every 2 to 3 years and have been buying from landmark ovet 15 years with 3 new vehicles in the past 2 years. We have reccomended Landmark to multple people, our good friend just bought a new Jeep and two of my employees have purchase vehicles within the past 6 months at Landmark. We will be looking at a new dealership as we do not appreciate the dishonest way in which we were treated and we will reccomend anyone we meet from buying at this dealership going forwards. More
Very little transparency. Deceitful pricing on website. Jacob Robirds in sales was rude. He got loud, talked over me, told me other dealerships were lying to me when he realized I was shopping around, tol Jacob Robirds in sales was rude. He got loud, talked over me, told me other dealerships were lying to me when he realized I was shopping around, told me to buy elsewhere. Negotiated a deal at another dealer. Asked Landmark to match it. Desk manager stated they wouldn't be included then called me back five minutes later and told me I had made a reasonable offer. Back and forth vague communications to get me to come from 3.5 hours away. GM called today and backed out of the deal. Glad I didn't step foot in this store. More
I was very pleased with the service provided me by my sales person and the entire management staff. You always want a cheaper price, but Land mark truly gave me a great deal and experience. Everyone seem sales person and the entire management staff. You always want a cheaper price, but Land mark truly gave me a great deal and experience. Everyone seemed to be working hard to make sure I had everything I needed and special thanks to them for showing me the tire policy, it's already saved me over $500 before my first payment. More
I went there to find another car Melinda Renfro work to get the price I felt comfortable I would buy there again they were all great get the price I felt comfortable I would buy there again they were all great More
Bought my Jeep Grand Cherokee from Landmark. Will most assuredly go back to see Jacob. The manager Chad was also very helpful. Highly recommend to new shoppers. assuredly go back to see Jacob. The manager Chad was also very helpful. Highly recommend to new shoppers. More
Just recently bought a truck from there, I had a great time and it was painless! Will buy another from here and send any business I can to get a vehicle from them! time and it was painless! Will buy another from here and send any business I can to get a vehicle from them! More
Excellent service easy pricing. The staff communicated the price and condition of the sale up front. Had some issue with previous loans and they worked with me to get a plan I could afford. The sales rep the price and condition of the sale up front. Had some issue with previous loans and they worked with me to get a plan I could afford. The sales rep even assisted in finding better and lower cost insurance on my new Cherokee More