Landmark Dodge Chrysler Jeep

Smooth and Great process with Marco M. and Dough F! Left happy and in a new vehicle! and Dough F! Left happy and in a new vehicle! More

Awful experience! ! My 20 year old son was buying a car. I told them from the beginning he was a cash buyer. The salesman kept trying to sell him a payment amount so th ! My 20 year old son was buying a car. I told them from the beginning he was a cash buyer. The salesman kept trying to sell him a payment amount so they could add a bunch of fees to the price. I told them over and over he was NOT financing the car. They had it listed on the Internet for 12998 he was trying to sell it for 14k. They added 1k for no trade and 1k for not financing. Then after agreeing to a price they brought in the sales manager and he said we had to pay 1k more We walked out and the next day bought the same year and model with 30k less miles for 1k less dollars at another dealership. Will NEVER go back to this dealership again!! More

Very pleasant experience, every one was very helpful to me from beginning to end, I was very pleased me from beginning to end, I was very pleased More

Marco is the best salesman ever! He really listened to what I wanted and did everything in his power to get me there. I will definitely recommend him to everyone I talk to and be buy He really listened to what I wanted and did everything in his power to get me there. I will definitely recommend him to everyone I talk to and be buying all my vehicles from him! More

I would NOT suggest buying a vehicle from Landmark Dodge on Noland Road EVER! After purchasing my Jeep in November 2019 I still don't have things promised & issues resolved that my Jeep has nor any type of on Noland Road EVER! After purchasing my Jeep in November 2019 I still don't have things promised & issues resolved that my Jeep has nor any type of reimbursement for a slant back top I paid for that leaks like a river, has bad weather stripping and no defroster or wiper as promised on my original sale. After dealing with Johnie Narcise for over a year to remedy this, Johnie was recently removed from dealing with my Jeep so we went in to see owner Doug Fletcher Saturday & find out what was going on with Johnie being removed and with the weather stripping that was suppose to be ordered on 9-30-21. Before even entering Doug's office walking with him he said snotty jokingly "oh it's you two trouble makers twice and I finally said "no Johnie is the trouble maker" because he never gets things done & lies when we sat down at his desk. Doug said what do you want me to do? We said seriously "fix the issues" my Jeep has molded carpet etc from the top not fitting correctly and it leaks. Trying to explain that the top had been adjusted but the way the top was put on it won't adjust any tighter. Not only did Doug not listen, he dismissed me like he wasn't going to speak to me because I was a complaining woman. Doug kept cutting me off from speaking, nor did he care to look at the texts that I had showing the run around that I had gotten from his employee Johnie! He literally kept looking at my husband but ignoring me. I said you need to get me back a factory top if your not going to fix the issues that this top I bought from you has! Doug abruptly said "I'm not buying you a top, I'll sell you one! We said then fix the issues this one has, Doug said I'm not buying you a top.. So I said so "what I'm just "screwed" after the sale huh and the owner told me to get my "butt" out of his office! Then my husband stepped in and said don't talk to my wife that way! She is trying to explain things to you and you won't even let her even speak and then Doug got in my husband's face and said he was going to kick his "butt"! Doug then proceeded to call the police on us, yet he was the one threatening violence! This dealership is a freaking joke and what kind of owner behaves that way! They don't want to resolve things that were promised when I purchased this Jeep. My Jeep is still under warranty, as well as the slant back top. At this point who would want to work with this dealership after the owner threatens violence. To resolve this, all they have to do is replace the slant back top I paid for with the original factory top so I don't have to deal with this dealership anymore! Save yourself the headache, don't buy from Landmark! More

Was offered an amount for my trade over the phone and through the value your trade option. Talked to them numerous times on the phone. They finally talk me into coming in. (Took off of work early to do s through the value your trade option. Talked to them numerous times on the phone. They finally talk me into coming in. (Took off of work early to do so) Get there and they offer me 13k less for my trade. Asked for a manager. They said he was across the road in a certain building.. They did this with 3 different buildings. Finally he comes out of the first building I was at. At this point I’m boiling. I asked why they wasted my time. His response was….. Nobody asked you to come here. You came here on your own. Told him to kiss my xxx. He then tells me that “this couldn’t have happened to a nicer person”. More

Melinda in used cars was AMAZING! made our buying experience how it should be. Thanks for making this easy!! I dread the back and forth when settling on a price, we offered a very fair price and did experience how it should be. Thanks for making this easy!! I dread the back and forth when settling on a price, we offered a very fair price and didn’t have to go through that agony. Thank you Melinda!! More

The GM, Doug Fletcher@ Landmark Dodge (Noland Rd) was extremely rude, unprofessional and a complete xxx! He also boldfaced lied....very shady! Someone who represents the company did an amazing job of bei extremely rude, unprofessional and a complete xxx! He also boldfaced lied....very shady! Someone who represents the company did an amazing job of being ARROGANT and FOOLISH. Needless to say we walked out and never to return! We found another dealership- a much better deal on purchase & trade-in. More

Our salesperson named Melinda was great. She had everything ready prior to our arrival and made the test drive very informative and enjoyable. She always answered the phone promptly on our questions everything ready prior to our arrival and made the test drive very informative and enjoyable. She always answered the phone promptly on our questions and did a thorough examination of the vehicle with pictures and videos at our request. She helped us avoid a wait and didn't pressure us on buying things we didn't want. I hope you'll keep her...she'll be our first choice on future purchases if the vehicle we're looking for is at your lot. Thanks. More

Purchase experience was good, in fact, until we got the vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Mis vehicle home my wife was really pleased. I will say that some of this is our own lack of attention to detail but it really left a sour taste: 1) Missing headrests, never would have thought to look for those, in fact they're so expected to be there that I would never have thought to look specifically and the salesman made no mention 2) Gave my wife the impression their $1,200 dealer fee is to "get the car ready" but the vehicle was not even lightly cleaned, except maybe up in the front so that she wouldn't notice when she got in to take it home 3) Left the tank empty so she had to pit gas in it to even get it home, again, what is the $1,200 even fkr? More