Landers McLarty Nissan of Huntsville

warranty no good! We bought a used Tahoe here 7 weeks ago. We also purchased a $2100 warranty offered to us at signing provided by National Warranty Administration Netw We bought a used Tahoe here 7 weeks ago. We also purchased a $2100 warranty offered to us at signing provided by National Warranty Administration Network. The finance employee we dealt with (not listed here) said it was a good idea due to the mileage on the vehicle and that the Select Plus package would cover anything we would need. 7 weeks later my Tahoe starts blowing smoke and burning oil! I make an appointment with the service department and they decided to send it to the Chevy dealership for a diagnosis. Turns out it needs valve covers, gaskets and valve seals totalling over $1300. The warranty company says they will not cover it due to the mileage and Eddie Williams says there is absolutely nothing the Dealership can do for me. So here we are, stuck in a used car that is smoking like crazy and burning oil with a $1300 repair hanging over our heads. Joe Johnson (our salesman) was amazing and made the car buying experience enjoyable and I really love each this Tahoe, but it just doesn't seem right to be stuck with this burden 7 weeks after buying it. More

Worst car buyng experience ever I was interested in purchasing a new nissan Altima so I came to Landers Mclarty Nissan. My first visit I test drove a 2014 Altima S thinking it was al I was interested in purchasing a new nissan Altima so I came to Landers Mclarty Nissan. My first visit I test drove a 2014 Altima S thinking it was all I could afford because the salesperson wasn't even willing to show me anything else, I would have peferred the Rogue. The sales person said he would get back with me to run some numbers but never called back. Several weeks later I found a 2013 Altima SL I was very interested in so I called the dealership and someone said they would look up my info on my trade and that person never called me back. Days later a different person called and tried to get me to the dealership to look at a car and I told him I was not interested because of how I'd been treated. He told me if I came in he would work with the GM to get me a good deal on an Altima if I would just come in. I happened to be in town so I reluctantly agreed. When I got there they took the keys to my car and left me in the office for a very long time. I was late for work and I tried to get my keys back but they assured me they were almost done. The salesperson and the GM came back in and told me the 2013 SL was too expensive, but I could get an 2014 SV. I said that would be fine, so he immediately said that since I'm already late to work he would put me in a loaner car so I wouldn't put any more miles on my car and I could come back after work to sign the papers and pick up my new car. (Which became an S after the GM walked out) I felt very uncomfortable not even asking my husband about it so I took my keys back and left. I worked out the rest of the deal over the phone. My husband said that the dealership would have to pay off my car which was an extra $1000. The salesperson said that he would do it if I would come sign the papers after work so I agreed. When I got there they had a vehicle pulled up and I didn't even get to test drive it. When I went to sign the papers they had not paid off my car like they said they would. When I pointed it out the salesperson disappeared for 10 minutes and came back with only $500 taken off. I was so exhausted at this point I just signed it anyway. A few months later I came in to have my warranty repair, a loose trim piece fixed, and oil change done and needed a rental car; the rental department put me in a Versa that hadn't even been cleaned! It smelled horrible. When I got my car back they hadn't fixed the trim piece. In the meantime I've been very disappointed with the car overall. I wish I had gotten the Rogue and my husband hates the cloth material, I should not have been so pressured to buy a vehicle. I came back a few weeks ago to get my trim piece fixed again and an oil change and the guy in the service department said, "they do that, it's just a known problem with these cars". They offered a "complimentary" car wash as well, but when I got my car back they didn't even wash it. I told a new salesperson about all that I had been through and he offered to help and give me a "deal" on a Rogue. The original GM called me back and offered me $10,000 less than I paid for my Altima and thousands less than KBB. I was so upset that I called the GM and told him how disappointed I was and he cut me off in the middle of my story and asked me what I wanted him to do about it. I told him I wanted to be treated with more respect and he didn't even say he was sorry he just said have a good day and hung up. I could not believe I had been treated so badly so I called the customer relations manager she was very nice and apologetic, but the GM would only give me a little over $1,000 over the original quote. But she offered me a service contract for an additional year of oil changes as a consolation. When I got the paperwork in the mail it was only covered for 10,000 miles. So for all of my trouble I get 2 free oil changes and tire rotations so I can come back and let them treat me poorly for free. I do not plan to ever go back and would highly suggest others do the same. More

awful experience In the past two weeks I have made several trip spending about 100 in gas missing about six hours of work driving 60 miles one way their technicians d In the past two weeks I have made several trip spending about 100 in gas missing about six hours of work driving 60 miles one way their technicians do sloppy work and appparently cant fix an air conditioner I dont appreciate the condescending attitude I am a woman but also mechanically inclined dont like to be treated like I am stupid only. More

Long Overdue Review I just found this site. I wish I had found it much earlier. My review relates to some work I had done about a year ago. The transmission went out on m I just found this site. I wish I had found it much earlier. My review relates to some work I had done about a year ago. The transmission went out on my 2008 Altima while leaving work in Huntsville. I had it towed to the nearest Nissan dealer which was Landers McLarty Nissan of Huntsville. It took around 3 weeks for them to get a replacement transmission in stock. They finally called to let me know my car was ready. $3500 later I left with my car. Fortunately for me the oil needed changing in my car a couple of days later. I took it to my local dealer to have this service done. They discovered that my new transmission was about to fall out. The bolts had only been hand tightened. According to them this was a dangerous situation. Needless to say, I will NEVER do anymore business with these people. More

I recently brought my Nissan Maxima in to have 4 new tires mounted. I also wanted them to check to see if any of my rims were bad because I had been told by someone from a national chain oil changing p tires mounted. I also wanted them to check to see if any of my rims were bad because I had been told by someone from a national chain oil changing place that one was warped and making my wheel shake. My service personnel was Daniel Suski. He suggested an alignment because he said that might be making my wheel shake as well. He didn't push the service on me which was nice. He said they would check it and if it wasn't out of line, they would not charge me. The whole experience was a good one. Daniel maintained good communication with me throughout the whole process which I liked and appreciated. He washed my car and cleaned my rims which was a pleasant surprise. I would definitely bring my Maxima back to this dealership the next time I need any service work done. I would gladly ask for Daniel again to be my service advisor. More

Danny is very knowledgeable of my vehicle, 2010 370Z. He did a great job assessing my vehicle's condition and reccomending the service needed at this time. I trust Danny immensely to do only the service th did a great job assessing my vehicle's condition and reccomending the service needed at this time. I trust Danny immensely to do only the service that is needed. More

Process started in a somewhat desceptive or at a minimum on a missunderstanding, and it went down hill from there. Treated unprofessionally. Made to wait. Commitments were not followed up on. I had to k on a missunderstanding, and it went down hill from there. Treated unprofessionally. Made to wait. Commitments were not followed up on. I had to keep following up with sales staff on commitments they made. When negotiating a price, a "discount" was offered, but at closing, the discount the sales manager offered turned into the customer having to sign back their rebate. At no time during negotiations were incentives or rebates discussed. Copies of some paperwork signed at closing were not provided at closing. When asked to provide copies of everything signed, representative said I'll see what I can do, then nothing. More

Salesman was good about arranging loaner for local transportation. Even came in early to make sure it happened. On-line service appointment and follow-up from dealership confirming the appointment w transportation. Even came in early to make sure it happened. On-line service appointment and follow-up from dealership confirming the appointment was good. Service staff was attentive, knowledgeable, helpful, and accomplished their work in a very timely manner. Based on this I would recommend them for Nissan related work. Workmanship on one of the items worked on during the visit left a little to be desired. Disappointed that two other issues to be fixed, couldn't be. Reason given " Couldn't duplicate the issues, and that's the way it is, is design/system issue Nissan aware of but they can't or won't fix." When I left the dealership, I did the "fix" for one of the issues the dealership recommended. The issues reappeared immediately . More

What a wonderful buying experience i just had. I found the car I wanted at a really good price and the customer service was great. My sales rep Curtis was professional and did not pressure me in the proce the car I wanted at a really good price and the customer service was great. My sales rep Curtis was professional and did not pressure me in the process. Curtis thank you for your wonderful assistance. Landers Mclarty, I would be happy to recommend others to you. Keep up the good work. More