Landers Chrysler Dodge Jeep Ram

I love these guys!! They stop at nothing to make sure I'm taken care of!! I've been doing business with them for 2 years now and I won't hesitate to recommend them to all of my family and friends! taken care of!! I've been doing business with them for 2 years now and I won't hesitate to recommend them to all of my family and friends! More

everyone is very friendly. sales staff is not pushy and very accommodating. easy to work with and had a great selection. very good experience and a fair deal. very accommodating. easy to work with and had a great selection. very good experience and a fair deal. More

I visited Steve Lander's CDJ along with many other dealerships in search of a new 2012 Ram during January 2013. Lander's did not have in stock the model and options I was looking for; however, they a dealerships in search of a new 2012 Ram during January 2013. Lander's did not have in stock the model and options I was looking for; however, they appraised my trade during this visit in the event a truck could be located. I received a call the following day from Winston Marshall and Mike Nolan that they located a truck equipped similar to my description and made an offer to trade. While considering their offer I contacted other dealerships in Conway, North Little Rock, Benton, Springdale, Fayetteville, Heber Springs, and Memphis with none being able to meet Lander's deal. During this time Winston continued to stay in contact with me without attempts to sway me or push a product/options I didn't want. Their initial find did not materialize and Winston continued his search to find what he believed I was looking for instead of what he wanted to sell. He eventually located a truck that met my needs in another state and a tentative deal was made. They promised I would not be held to the deal if it didn't meet my expectations after seeing it in person. I have made previous purchases at Steve Lander's dealership and my service work is performed by them as well. It is my plan to have service work on my new Ram at this dealership because of my experience with their other dealership. As always, I am pleased with my purchase and with everyone I worked with from sales, management, finance, service, and detail. More

We had a great experience at Steve Landers. All of the staff were friendly and helpful. Charlye was the best she provided excellent customer service and got our payments right where they needed to be :)We staff were friendly and helpful. Charlye was the best she provided excellent customer service and got our payments right where they needed to be :)We will be returning for our next vehicle!!!! More

Charlye was great. We wanted an extra package and she got it just like we wanted it. They even delivered it to us. A 2 hour drive I might add! it just like we wanted it. They even delivered it to us. A 2 hour drive I might add! More

At steve Landers i got exceptional service.And wanted everyone to know that the commercials you see on television are so true.When they say they will get you in a car.They work hard to do that. I worked everyone to know that the commercials you see on television are so true.When they say they will get you in a car.They work hard to do that. I worked with Winston marshall,and he worked very hard to put me in my dream car.Im happy to say im driving a new 2013 chrysler 300. And just to add the deal they gave me was amazing! thanks steve landers! More

I visited this dealership at the end of last month to have my car serviced. Knowing nothing about cars, I simply told them the problem. They came back with a price, which I accepted as a necessary means have my car serviced. Knowing nothing about cars, I simply told them the problem. They came back with a price, which I accepted as a necessary means to fixing my car. My mistake was in trusting that the price given would be for a service actually needed; their mistake was in the representation that the service was necessary, at all. I attempted to contact the dealership through their online comment system, to which I received no reply. I then contacted the Better Business Bureau of Arkansas, and I received a VERY courteous reply from a person with whom I wish I had been able to speak from the beginning. The reply detailed the events of the morning at the dealership much as I relayed them--really no material difference between my story and theirs. However, what the reply failed to address was the material issue--WHY the repair was warranted/necessary in the first place. I approved a repair which was represented to me to be necessary to fix the issue with my car. I later discovered that the repair was unnecessary. The BBB administratively closed the case after a finding of a "reasonable" (if minimal) attempt to resolve the dispute on the behalf of the company. I would encourage people who feel that they've been mistreated by this (or any) business to make their (truthful) stories known in various online sources to notify other consumers, and contact consumer protection groups. At the very least, filing a complaint will help establish/reveal a pattern of unfair or misleading practices. I can't publish links here, but a quick search of AR consumer protection groups should yield a handful, including state commissions. This was an unfortunate event for me and, in the days and weeks to come, I will take steps to prevent it from happening to anyone else. UPDATE: I submitted this review, which is held in limbo for two weeks to give the company a chance to respond. They (evidently) had, and when I clicked the email link to read it, I got redirected. I sent a message approximately a week ago simply stating that I had searched for, but could not locate, their reply. They did not respond. More