Landers Chrysler Dodge Jeep Ram

Ethel and Winston were responsive to my questions and grasped what was important to me in selecting a pre-owned car. I travel a lot and comfort, ease of handling and safety are key. I would highly reco grasped what was important to me in selecting a pre-owned car. I travel a lot and comfort, ease of handling and safety are key. I would highly recommend either Ethel or Winston to my friends who are in the market for a dependable dealership. More

Winston worked very hard to get my grand daughter the exact car she wanted. He kept us updated on the progress and seemed to take a personal desire in seeing that she got the car she wanted. He and the exact car she wanted. He kept us updated on the progress and seemed to take a personal desire in seeing that she got the car she wanted. He and the dealership went above and beyond to help us get the right Jeep. I would recommend Winston and Steve Landers dealership to anyone looking for an automobile. More

I have avoided Dealerships for many years simply because of the hassle that most give you as a Potential buyer. I first met with Dave Tomlinson and explained my past negative experience with Car Salesmen (E of the hassle that most give you as a Potential buyer. I first met with Dave Tomlinson and explained my past negative experience with Car Salesmen (Even Though I am a Salesman myself). Dave was extremely Professional and not at all pushy. He later turned me over to Charlye .Osborn to work with. The experience was so enjoyable and low pressure that I not only bought a vehicle but I bought 2 Ne 2014 Dodge Journey's, I will be recommending my family and friends to do business with both Dave and Charlye. Thanks Guys, You are the Greatest !!!!!!!!!! More

February 3, 2014 To Whom It May Concern: this letter February 3, 2014 To Whom It May Concern: this letter is to express our experience in purchasing a new car from Steve Landers Dodge. The dealershi February 3, 2014 To Whom It May Concern: this letter is to express our experience in purchasing a new car from Steve Landers Dodge. The dealership did a great job of taking care of their customer and was successful in keeping us happy by locating and transporting the vehicle we chose to purchase. The process of choosing our new vehicle was eventful, to say the least. Tracy Zobrist, my fiancé and the buyer, and myself had visited seven different dealerships and test drove at least fifteen different vehicles. Two of the seven dealerships sold Dodges and were in direct competition with Landers. A salesman at Fletcher Dodge advised us that we were test driving an AWD Charger R/T, which is what we were interested in. We later learned that there wasn’t an AWD Charger in the state of Arkansas so you can imagine our disappointment with him and his dealership. When we pulled onto Steve Lander’s lot we were met by a salesman, Winston Marshall. It was very cold that day so Winston displayed initiative by being out on the lot to meet customers rather than staying in a warm showroom. My first impression of Winston was that he was genuinely pleasant, friendly, and honest. It’s unfortunate but many salesmen will tell you what they think you want to hear to secure a deal, as did the aforementioned salesman. I’m a very good judge of character and Winston certainly proved me right throughout the lengthy process of purchasing a car from him. We had driven a large number of vehicles because Tracy and I were very picky on our selection. We wanted the best deal and the best vehicle to fit our needs and wants. We test drove a Charger R/T {RWD} and liked it but had concerns with the low ground clearance due to the angle of our driveway at home. Landers allowed us to drive it to Cabot to make sure it would make it up the driveway without dragging the front spoiler. It did but barely so it placed a little doubt in our minds. We went back and test drove a Grand Cherokee and a Cherokee knowing the SUV would easily handle the driveway. We liked the Cherokee but wanted to take it home overnight before making a final decision. Landers allowed us to do that, which we greatly appreciated. Keep in mind, we were now on our forth vehicle to test drive that occurred over several days and Winston was extremely patient with us. Not once did he pressure us to make a decision and he was very understanding to our concerns. He respected us wanting to be thorough in our selection process. I think many salesmen would’ve lost patience with us after the second or third test drive. We figured out, after the drive home, that the Cherokee wasn’t for us so we returned it. After a lot of research and consideration we made our decision. We wanted to buy a Dodge Charger R/T Max AWD. One would think that the difficulty of selling us a car was now over but it wasn’t. The all-wheel drive {AWD} Charger is uncommon in Arkansas so Landers had to locate one and do a dealer swap. Doing so was even more difficult due to us wanting a specific color, options and interior. They located one in Illinois and arranged for it to be transported. Winston Marshall was very helpful throughout the whole process and kept us informed about the shipment of our new car. He did so via text even after normal work hours. When they were unable to get the first car, due to the other dealership, they located another one. Winston kept us apprised to the changes which resulted in a delay in getting our car. He sent us pictures of our car as soon as they unloaded it off the truck and advised us of the process the car goes through before we could pick it up. He told us it would be ready at 1:00 p.m. the following day but texted at 10:00 a.m. that next morning to let us know it was ready, three hours before the promised time! Steve Landers Dealership and its staff did a great job of taking care of their customer. They earned Tracy’s business to due the overall experience of dealing with them but primarily due to Winston Marshall’s outstanding performance, honesty, and sincere concern of wanting to see that his customers were satisfied. When I’m ready to buy a new truck I will be contacting Winston Marshall. Thank you, Chris Matlock More

Winston went well above the call of duty to make our visit to the dealership, we visited several times looking at different cars, Winston, Let us drive what ever we were interested, and finally decided visit to the dealership, we visited several times looking at different cars, Winston, Let us drive what ever we were interested, and finally decided on a jeep, God Bless Winston for dealing with our stubborn butts...lol thank you Winston and the crew at Steve Landers Dodge!!!!!!!!! More

I have purchased my last three Dodge vehicles at this dealership and the last two have been with Winston. He is very friendly and knowledgeable about your inventory. I always feel welcome when we visit dealership and the last two have been with Winston. He is very friendly and knowledgeable about your inventory. I always feel welcome when we visit your dealership. I will definitely recommend my friends and family to you for their future purchases. More

called Fletcher kia and steve landers. Was driving my new dodge on the fifth day and got my rejection letter from Fletcher go mr. big dodge on the fifth day and got my rejection letter from Fletcher go mr. big More

we went to this dealership for a new vehicle one day and nothing worked out and we came home and they didn't stop working on a sale for us i got a call from our salesman and he told us to come pick our vehi nothing worked out and we came home and they didn't stop working on a sale for us i got a call from our salesman and he told us to come pick our vehicle up they continue to work for you they don't just file it and forget it awesome job roderick.they were all friendly and curtious More

I would like to say a HUGE Thank You to the Steve Lander's Chrysler Dodge Jeep staff and especially Chris Chase for making this my best buying experience ever!!! Easy, fast, and professional!!! Thank Lander's Chrysler Dodge Jeep staff and especially Chris Chase for making this my best buying experience ever!!! Easy, fast, and professional!!! Thank you so much for helping me find the perfect Jeep for my family's needs!!! I traded my Infiniti qx56 for a 4 door Sahara Jeep Wrangler and I'm completely hooked on Jeep for life now!!! I absolutely recommend Steve Lander's CDJeep to everyone!!! More

Charlye helped me put an internet deal together in a hurry. My family needed an additional vehicle, and there were no acceptable terms/vehicles in my area. Called her from Denver and with her assistan hurry. My family needed an additional vehicle, and there were no acceptable terms/vehicles in my area. Called her from Denver and with her assistance negotiated en route to airport, got a flight, got funding, and provided transportation from airport to dealership. Less than 5 hours after meeting by phone, I was driving my vehicle home to Denver. Very efficient and facilitating. More