Landers Chrysler Dodge Jeep Ram

Good experience all around I found Ethel Cook and David Fry knowledgeable and responsive. Their help made the purchase of a Jeep Renegade a good experience. They know about the I found Ethel Cook and David Fry knowledgeable and responsive. Their help made the purchase of a Jeep Renegade a good experience. They know about the cars, and made sure the details were taken care of. Much appreciated! More

Great service!! We loved our experience at Steve Landers Jeep! We worked with Winston and he fixed us up with exactly what we were looking for. I would most definitel We loved our experience at Steve Landers Jeep! We worked with Winston and he fixed us up with exactly what we were looking for. I would most definitely buy from there again and would recommend them to everyone! More

Jenn "Superior and I love my new car!" I went to Steve Landers on this past Saturday. I brought my car from Eddie Bunn. His excellent customer service was outstanding. I am loving my new I went to Steve Landers on this past Saturday. I brought my car from Eddie Bunn. His excellent customer service was outstanding. I am loving my new Nissan Sentra. If you want a nice and afforadable car, go see Eddie Bunn. I want to thank Eddie Bunn and Steve Landers team for their excellent and wonderful service. Thank you again Steve Landers and Eddie Bunn. More

Great Experience!! Winston worked tirelessly to help get me into the exact car I wanted at the price I wanted!! Couldn't be happier with my new vehicle or with the custo Winston worked tirelessly to help get me into the exact car I wanted at the price I wanted!! Couldn't be happier with my new vehicle or with the customer service at Steve Landers. I will definitely be back!! More

Amazing!! This was my third vehicle purchase from Steve Landers and I will keep coming back. I want to thank the whole team for providing me with the best serv This was my third vehicle purchase from Steve Landers and I will keep coming back. I want to thank the whole team for providing me with the best service. More

This is one very, very happy customer! I have bought my last two cars from Ethel Cook and always said I would never buy from anyone else. She goes above and beyond with her customer servic I have bought my last two cars from Ethel Cook and always said I would never buy from anyone else. She goes above and beyond with her customer service. Well, she was off yesterday when I went to buy a car. She had Winston help me. At first I was hesitant because I had been working with Ethel for over 17 years. But I decided to at least listen to what he had to say. Another wonderful car buying experience! Winston took so much time finding out about me, my lifestyle, my work, what I wanted in a car, how much I wanted to spend. It showed that he really cares about his customer and making sure they get in that perfect car for them. I was instantly at ease with him. We looked at a couple of cars, and I fell in love with the third one we looked at. It was perfect. Winston would have shown me cars all day, if I wouldn't have found the right car. He was very patient and accomodating. The financing part was painless. How often can you say that? Mark Lee explained everything very thoroughly, and I was out of there in no time. And I do want to comment on the service department. Richard and crew have serviced my old Jeep for years and have gone out of their way to give me options on things that needed to be done. I trust them completely with servicing my Jeep and will come back and have this team service my Kia. I can't say enough great things about Steve Lander's CDJ, Ethel, Winston, Mark, and Brent (he helped me with my stereo and setting up my Bluetooth.) You have a very, very, very satisified customer. And Ethel and Winston, you are the best! Thanks for everything!!!!! More

I love the mini van I never knew I wanted, thanks Winston! I pulled into the Steve Landers parking lot with the idea that I would just take a look. I had recently been in an accident which left my 9 year old I pulled into the Steve Landers parking lot with the idea that I would just take a look. I had recently been in an accident which left my 9 year old (completely paid off) Vibe totaled. I really wasn't prepared to go vehicle shopping; I wasn't in the market for anything too fancy but I've never had a used car and really wanted something new within my budget that would be spacious enough for my family. The car market has really changed since 2006 and prices are a lot heftier on SUVs but then I met Winston Marshall at Steve Landers CDJ in Little Rock, AR. I was pleased with Mr. Winston's service. He provided me with several options and even referred me to another dealer if I wasn't completely happy with his selections. Mr. Winston (also my father's name, which was a big plus), sold me on the idea of a spacious 7-seater Dodge Caravan at a great price. I have to admit the idea of a minivan had to grow on me but it didn't take long. Plus the 2015 model is very stylish and fits me and my family perfectly. I am really happy with the package, the monthly price point, and the care, professionalism, and salesmanship displayed by Mr. Winston as well as by Mark Lee, Finance Manager and everyone else I encountered at Steve Landers CDJ. Thanks for turning a potential nightmare into a positive experience for me! More

Worth waiting for. I was so excited about the jeep and although the weather played a factor in a delay I can say it was really worth it! Great salesman and his promptne I was so excited about the jeep and although the weather played a factor in a delay I can say it was really worth it! Great salesman and his promptness of keeping me informed! Thanks Winston ?? More

service after the sale These guys are very professional. Not the steriotypical pics car dealer at all. There was an issue with an extra key and our salesman took care of it These guys are very professional. Not the steriotypical pics car dealer at all. There was an issue with an extra key and our salesman took care of it. He kept his promises and I'd buy from him again.. More

Service department is the very definition of BAD SERVICE. Service writers are apathetic and unprofessional and the mechanics are simply incompetent. They don't give loaners, they don't return phone calls, and Service writers are apathetic and unprofessional and the mechanics are simply incompetent. They don't give loaners, they don't return phone calls, and they don't fix cars. Visit 1: Took my new Rubicon here for a couple issues. First, it would spray gasoline on your leg when filling up. Second was a problem with the ABS and traction control. Gauges would light and brakes lock up. Very dangerous. So I pull into the service bay. No greeting, no direction. Service writers make eye contact with me, then continue browsing their computers and eating lunch. I am forced to wander the shop looking for assistance. A few days later, they say they fixed the gasoline leak, but 'could not replicate' the other issue. I took the Jeep to fill up and had my leg covered in gasoline again. They didn't do a thing. Visit 2: Dropped off again and described the same issues. A few days later I get a call that the fuel line must be ordered. Since they don't give loners, I am forced to pick up my Jeep and continue driving it. Visit 3: After waiting OVER A MONTH with no call from Landers, I finally call them. Parts department says the part is in, but service doesn't answer their phone. I drop off the Jeep again, this time with a video of the problem they failed to replicate. Now they say they can't get to it because they are backed up. After explaining that I have been waiting over a month, they grudgingly take my keys. A few days later, they call to say it's ready. I pick it up, wipe the grease off the steering wheel (thanks!) and drive out of the parking lot. Before I can pass Rave Theater, the gauges start lighting up again. I immediately turn around and drop it off again. Visit 4: Another couple of days and I get a call saying it's definitely fixed. I pick it up, this time finding a couple of screws on my floor-mat from whatever they took apart. Hopefully they weren't important. I almost make it home before it starts malfunctioning again. Same issue. I turn around and take it back. Visit 5: A couple more days go by with no call from service. I try to call and check on it, but after getting transferred 6 times, I give up. I visit the shop and speak to a mechanic who said his next step was to replace the alternator?! Because somehow the alternator affects my brakes, ABS, or ESP. At this point I realize the mechanics have no idea what they're doing and are just throwing parts at it. So I decide to retrieve my still broken Jeep and figure something else out. Nearly two months after attempting to get my Jeep fixed at Landers, it is STILL BROKEN and DANGEROUS. Gasoline still sprays out of the fill tube. Yesterday the ABS locked up both front wheels even though my foot was not on the brakes, and caused me to lose control and spin through an intersection nearly causing an accident. Their service department isn't just bad, it's nonfunctional. All I wanted was a minimum of courtesy and professionalism. And my Jeep fixed. Unfortunately, I received neither from Steve Landers. More