
Landers Chrysler Dodge Jeep Ram
Little Rock, AR
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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22 days of no info I sat in the waiting room the day I brought my car in for 5 hours and it still had not been touched. I was given a loaner car. no one contacted me unt I sat in the waiting room the day I brought my car in for 5 hours and it still had not been touched. I was given a loaner car. no one contacted me until the end of business the next day after I made an inquiry. Every few days I checked in and for 2 weeks my car was never even looked at. Long story short I got my car back after 22 days and I only got info when I reached out every few days. Not once was I contacted proactively. Really disappointed with the lack of communication. I’ve only ever owned VW or Toyota’s before...I’ve never had an experience like this. More
Paid for work than was initally not done I took vehicle in for a cruise control recall, oil change and tire rotation. When got there said was due for 40,000 miles check so oked to do it exc I took vehicle in for a cruise control recall, oil change and tire rotation. When got there said was due for 40,000 miles check so oked to do it except for the front and back differentials and was told that the oil change and tire rotation was part of the 40,000 mile check up . When I went to pick up vehicle I noticed that tires had not been rotated so I ask why that had not been done.. At first they said it had been done and when I proved to them that they had not been rotated then they said that they looked at tires and because they were wearing evenly on all 4 no need too. To me it was not the decision for the mechanic not to rotate the tires if I was paying for it in the 40,000 check up and It was clearly on the check list to do. It also cause me to have doubts if the 40,000 check up was even done because they would have had to take the tires off to do brake linings and drum inspection. They did finally rotate the tires at my request since I had paid for them to do it. Just left with a bad feeling that I had been taken advantage of and may or maynot have gotten the work done that i paid for. Had not one of the tires had a marking on it due from a previous tire repair I would not have known the rotation was not done and there is no way to tell if any of the other work had been done. They did change oil because residue left around where they put it in motor. More
Did everything to make sure we got the best deal! Drove all the way from memphis to little rock to take advantage of the 0 down program...Every thing went extremely well, besides the fact it was a wai Drove all the way from memphis to little rock to take advantage of the 0 down program...Every thing went extremely well, besides the fact it was a wait, but it was expected cause we went on a Saturday morning, Adrian was very helpful, did everything in his power to ensure we got the best deal and what was comfortable and workable for us. I will be back when Im ready to purchase my next car! More
Slow but efficient Car Service was not done right the first time. After bringing it back it was finally fixed but service was slow. Customer Service was great. Car Service was not done right the first time. After bringing it back it was finally fixed but service was slow. Customer Service was great. More
Fast and great customer Service I took my jeep in for an oil change and tire rotation service was great professional and fast. The following week a had a service recall and issues wi I took my jeep in for an oil change and tire rotation service was great professional and fast. The following week a had a service recall and issues with my seat adjustments once again service was professional I was told how long the wait would be to repair the issue and offered a shuttle if I wanted to leave while repairs were being done. Thank you for the great service. More
Bad experience I purchased my Jeep in July my temporary tags expired in August I didn't receive my registration until September I called every day prior to my licens I purchased my Jeep in July my temporary tags expired in August I didn't receive my registration until September I called every day prior to my license expiring they always told me it was mailed out on the 6th I never received them so apparently it got marked Return to Sender so it was sent to Landers Toyota and where it said in a desk for two months after that no one called No One informed me of the situation or anything More
Very helpful and pleasant . Was a good experience !! Craig was very helpful !! I had $847 worth of work done in New Mexico , my front end alignment was pulling me hard to the ditch . They listened to my Craig was very helpful !! I had $847 worth of work done in New Mexico , my front end alignment was pulling me hard to the ditch . They listened to my story and came back told me what was wrong , fixed my truck to where I could get back to New Mexico to that dealership , so they can fix what they messed up !! I appreciate them so very much !! More
Winston Marshall is the best!!! This is actually my 2nd buying experience with Winston, both times he was extremely helpful! I first met Winston in 2011 when he helped me get a Chrys This is actually my 2nd buying experience with Winston, both times he was extremely helpful! I first met Winston in 2011 when he helped me get a Chrysler Town and Country. He went above and beyond to help me get the van I wanted and within my budget. Now that my van was paid off - I started looking for something a little smaller. I went to another dealership and had a terrible experience. So, I reached out to Winston. He listened to what I was looking for and my budget. Once again he made buying a car easy!!! No stress!! No pressure!! I drove home today in my dream suv and am very happy with my purchase. Thank you Winston for taking great care of your customers!!! More
cambio de aceite desde que te reciben tu auto te reciben con mucha atencion y amabilidad respeto y pides lo que necesitas para tu camioneta y te explican todo. desde que te reciben tu auto te reciben con mucha atencion y amabilidad respeto y pides lo que necesitas para tu camioneta y te explican todo. More
Great Experiencr Although it was super busy, Juan Carlos took the time to help me out and adviced me on what vehicle would benefit me at the moment. Everyone was nice Although it was super busy, Juan Carlos took the time to help me out and adviced me on what vehicle would benefit me at the moment. Everyone was nice and willing to help. More