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Landers Chrysler Dodge Jeep Ram

Little Rock, AR

4.0
3,718 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price. We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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401 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 3,718 reviews

October 11, 2018

Best dealer! They are the best! Is my second time buying a car with Noel and it was a good experience, he is such a nice guy. More

by norardz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Dominguez
October 11, 2018

Better than average Bought car sight unseen from internet listing. Sales rep said to take Uber from airport to dealer. Car checked out nicely, could have been a bit b More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Warburton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Winston Marshall
October 11, 2018

Excellent We had an excellent experience from the time we filled out the credit application until we picked up the vehicle. This is a dealership and salesman th More

by KIMBREWER00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Simms
October 10, 2018

Quick lube staff Larry and Ronnie always take great care of me and my Chrysler 300c. The entire staff in quick lube are professional, courteous, and as speedy with pre More

by marquezmiller1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry and Ronnie in quick lube
October 10, 2018

Excellent experience Sales attendant ask me what I wanted and helped me find what I wanted and didn’t try to change my mind. It was all about what I wanted. Greatly apprec More

by HBSOWENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Washington
October 10, 2018

Awesome, salesman nice sales manger nice. Wonderful Best car buying experience I have ever had. Friendly nice and helpful. Will definitely buy more vehicles there. Answered every question and made was a More

by anthonysikora79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davin Washington
October 10, 2018

Excellent customer service The sales team worked tirelessly to assist us in getting into our very first new car! We are super excited to be on our way!! More

by TMPOE2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Thompson
October 09, 2018

Quick and easy process I went in to trade a vehicle I purchased from there 3 years ago. They got me in and out in no time with what I wanted. More

by VICTORIAPERRY1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emil Pritchett, Shun Ferrell
October 09, 2018

Recall on taiilgate. Mr. Valenzula was extremly nice. I've always had great service at Landers! The appointments are always met on tiime, the service people are always so friendly and knowledgeable, and I More

by lrjarhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valenzula (great guy!)
October 09, 2018

Brought in for oil change and battery issue and they forgot I brought the vehicle in for oil change the battery issue. I had to leave the vehicle due to recalls. When I picked up my vehicle 10 hours later th More

by gquiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geovany
Oct 22, 2018 -

Landers Chrysler Dodge Jeep Ram responded

We apologize that our team didn't do the oil change for your vehicle, which is one of the reasons you brought it in. We can assure you that our service techs are not in the habit of forgetting to perform those kinds of things. Please bring it in whenever you have time and we'll get that done quickly for you. Give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848 as well so she can make sure you get in quickly. Thanks.

Oct 22, 2018 -

gquiller responded

I actually brought it in this morning and talked to my original service rep and still had to wait an hour and 45 min for the oil change and check out. Then the rep I guess seeing how upset I was, offered me a discount for which I already had a coupon for the same amount off. Then I feel like that was a shallow attempt at apologizing since every other customer was provided or had the opportunity for the same discount. But not the same inconvenience. I’ve always purchased from the dealership and had my vehicle serviced with the dealership but I was extremely disappointed with my most recent service, the follow up and the poor attempt appeasement.

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