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Landers Chrysler Dodge Jeep Ram

Little Rock, AR

4.0
3,718 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price. We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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401 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 3,718 reviews

November 12, 2018

Excellent Customer Service This was my first time buying a car myself, and they made it extremely easy! Everything was very clear and efficient, and there was no sense of pressu More

by AEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Williams, Angela Freeman
November 12, 2018

Great Hospitality The salesman was absolutely great....he took time to explain everything in detail...the atmosphere of the dealership was very comfortable and friendly More

by LOLADINOTERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Thompson, Stephen Williams
November 09, 2018

Pleasant Experience Our sales lady Tina was very nice and and pleasant to deal with we flew in from out of town just going on Tina’s word and she was very honest More

by EMPTYNEST02
Recommend Dealer
Yes
Employees Worked With
Tena Coleman, Chris Simms
November 09, 2018

Big fail I discovered after I returned home that the service department had not actually performed the tire rotation I was charged for. What other service was More

by LWILCOXSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 14, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for your feedback. We're looking into your last service visit and we want to make sure that you got the maintenance you paid for. Please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848 so she can take care of this. Thanks.

Nov 14, 2018 -

LWILCOXSON responded

I placed three calls to the service manager, and never had a call returned. Finally was able to pin him down and bring in the vehicle to have the job completed. Customer relations manager Laura Mullinax was no help at all and quite insulting. There's definitely a breakdown in the service department, and customer service.

November 09, 2018

Service center was a dissapointment Took my car to get the transmission fixed, 4-5 days later got my car back with the same issue! Still mot sure why i had to pay the diagnostic fee when More

by jose_gomez430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Baker
Nov 14, 2018 -

Landers Chrysler Dodge Jeep Ram responded

Jose, we understand that you've already been working with our Customer Relations Manager Laura Mullinax about this. If you need anything else, please give her call at (501) 374-4848 as we'd like to make sure your vehicle and transmission are working properly. Thanks.

Nov 26, 2018 -

jose_gomez430 responded

No i have not worked with anybody, no one has took the time to call me! I took it to have it checked again and im having issues with receiving the part that they finally discovered was wrong. I have to txt them to get updates cause nobody takes the time to let the customer know what is going on. They informed me they were receiving the part monday or tuesday of last week and here i am today a week later still waiting because they dont have any idea where it is. This is the worst service deparment there is. Can’t wait to see what “other” charges they come up with when they get done”fixing” my car

November 08, 2018

Amazing I would definitely recommend. One of the best dealerships in the US. Very friendly and passionate workers. I am 100% buying another car from you guys. More

by SAJUMON96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McPhate, Stephen Williams
November 08, 2018

Fast, easy, convenient Landers got me in a car, when another local dealership wanted to give me the run around. I called landers after dealing with the other dealership, and More

by SKCALHOUN15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin , Lamont Calloway
November 08, 2018

Great Experience I always use Steve Landers CDJR for all work on my vehicle. I always receive the best, most courteous, timely, service possible. I've never been disap More

by MH85
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey, Craig
November 08, 2018

Awesome Service Department Always helpful. Always kind! I can’t say enough about this wonderful department. Every one is always so awesome. It’s worth the wait! Get some coffee More

by psychosister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
November 08, 2018

Great Service The salesmen are very helpful. They are willing to work with you. I had a wonderful opportunity to buy a vehicle and couldn't of asked for a better s More

by TC77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Calloway, Wendi Sams
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