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Landers Chrysler Dodge Jeep Ram

Little Rock, AR

4.0
3,718 Reviews
Landers Chrysler Dodge Jeep Ram is proud to be Arkansas's No. 1 Chrysler Dodge Jeep Ram dealer. For more than 40 years, Arkansans have trusted the Steve Landers name to provide the best cars for the best price. We have one of the largest inventories in the state – both new and used. Our finance department works with all credit levels and will work with you on your loan. We also have a full-service Mopar parts and service center, with OEM parts and service performed by expert mechanics.
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401 Colonel Glenn Plaza Loop

Little Rock, AR

72210

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Showing 3,718 reviews

March 09, 2019

Easiest car buying experience It was the easiest car buying experience. My salesman, Justin, did everything he could to get me in the vehicle I wanted for a price I could afford. I More

by CHRISSADINGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gregory, Stephen Williams
Mar 11, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Chrissa, we're thrilled to know that this was the most straightforward experience you've ever had buying a car, thanks to Justin and Stephen! We're glad they put everything together quickly so you didn't have to spend hours here at the dealership. Thanks so much for this review!

March 09, 2019

Always terrible customer service I have tried services here several times and always terrible customer service and no one cares I have written several complaints that have been More

by diamcutt62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know no one ever introduced themselves
Mar 18, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We apologize that our team has not communicated well with you. We'd like to make this right and figure out why your written complaints have gone unanswered. We want to help but cannot look you up in our system based on your screen name, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

March 09, 2019

I bought two cars from this dealership in one day and no complementary car is offered or available when one needs warranty work?!? Service is great but I don’t think I’ll buy another new car here if More

by TiVver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Warburton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Landers Chrysler Dodge Jeep Ram responded

We greatly appreciate you purchasing two vehicles with us and we apologize that there was no loaner car for you when you came for service. We do offer loaners and they may have been all been in use the day you were here. We provide shuttle service and you should have been offered that as well. We'd like to retain your business and speak about this further, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848. Thank you.

March 05, 2019

Complicated but they tried to get it worked out There were issues with time but the manager got with me to work it out. He tried to make up for the issues that we had had on the service. More

by todd.gates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Mar 11, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Todd, we're glad that Service Manager Brent Jones was able to help with the issues you were having. Thanks for being flexible and letting our team sort everything out for you. We hope you'll allow us to provide you with a five-star experience next time.

March 03, 2019

Ok service I am neutral on my response. There was a long wait time and mix up with shuttle drop off. Asked Tem to drop me off while I was getting extensive work More

by alyece_daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendra/Montreal
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Alyece, thanks for your feedback. We apologize for your wait and the shuttle mixup. We'd like to provide you with a five-star experience next time, so please give our Customer Relations Manager Laura Mullinax a call at (501) 374-4848 so she can help. Thank you.

March 01, 2019

Great experience Always have a great experience at this dealership. This was no exception. Everything went as smoothly as possible and I recommend anyone in the market More

by TAMMY.HELMS
Recommend Dealer
Yes
Employees Worked With
Nic Jones, Stephen Williams
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Tammy, we're thrilled to know you had such a wonderful time buying your car with the help of Nic and Stephen! Thank you for taking the time to write this five-star review and recommending them!

March 01, 2019

My experience My Salesman was very polite and took really good care of us. The process did not take long at all and we were done with in a couple of hours More

by ritac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isom Kelly
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Ritac, we're glad to know that you had an enjoyable experience working with Isom Kelly to buy your car and that he made it happen quickly. Thanks for taking a minute to recommend him and our team!

February 28, 2019

Excellent Service Craig was very informative and very pleasant to work with. He stayed on top of the situation making sure work was being performed in a timely manner. More

by Pris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Noteboom
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Pris, we're happy to hear that Craig kept you informed and made sure your vehicle was repaired on schedule. Thanks for recommending him and we hope you'll come back when you need maintenance!

February 27, 2019

Customer service recovery Brent ( manager) stepped up and the service team corrected the mistake on my initial visit The service team on Feb 20th was efficient and professional More

by aleatricedwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Jones
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Thanks for giving us another chance to fix this issue. We're glad to know that Brent took care of you and made sure everything was squared away before you left. Thanks so much for writing this review and we hope to serve you again!

February 27, 2019

Salesperson KP was very helpful and pleasant to work with. KP kept things low keyed and was not pressuring which I appreciate.kp made my wife and I feel welcomed More

by DELVINPRICE53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KP meeks
Mar 04, 2019 -

Landers Chrysler Dodge Jeep Ram responded

Delvin, we're glad to know KP took such great care of you and your wife and that he was so easy to work with. Thank you for recommending him!

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