Land Rover Wilmington
Wilmington, DE
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Recall check The service was excellent. The customer service representatives were kind and respectful. Service was completed and my car was cleaned . Jordan walked The service was excellent. The customer service representatives were kind and respectful. Service was completed and my car was cleaned . Jordan walked me to my car when completed More
My visit there was outstanding. They are very professional. My car was ready and service was completely done with proper maintenance above and beyond thank you so much. My time was great there. professional. My car was ready and service was completely done with proper maintenance above and beyond thank you so much. My time was great there. More
oil change Everyone on staff was friendly. My oil change was quick, recalls we checked. Ralph, shuttle driver, was fantastic. The ability to drop car off and Everyone on staff was friendly. My oil change was quick, recalls we checked. Ralph, shuttle driver, was fantastic. The ability to drop car off and have someone drive you in to work, then pick you up again when car is finished is really convenient. More
Excellent Customer Service I had 2 tires replaced and the service department was the best. Surprisingly the tires were the best price offered from the research I completed with I had 2 tires replaced and the service department was the best. Surprisingly the tires were the best price offered from the research I completed with several vendors. No issues with transportation, worked completed in a day and car cleaned for pickup. Excellent customer service! More
Always friendly, always informative and always make your service efficient & thorough. Was given a courtesy car & when I asked for a specific time for pick up, they were spot in. Everyone very professional service efficient & thorough. Was given a courtesy car & when I asked for a specific time for pick up, they were spot in. Everyone very professional & courteous. More
Good experience Service was good, but a little on the expensive side for a 32k mile service. They did a great job informing my that the slow leak in my tire was non Service was good, but a little on the expensive side for a 32k mile service. They did a great job informing my that the slow leak in my tire was non-repairable and offered to replace it when the tire I needed arrived at their location later that morning. My only complaint is my coolant low indicator (one of the other reasons for my visit) is still illuminating every time I start the vehicle. When I called to report this the young lady that answered my call stated that the service manager indicated "this sometimes happens in cold weather" and if I was local to come back in and they could just recalibrate the system to remove the indicator for coming on. The cold weather answer is not acceptable as it's been through winter before and this hasn't happened until recently. To get the vehicle back to the service area I now have to take a day off work and/or have a family member bring the vehicle back this week for the recalibration. Other than this small mishap, the overall service was good. More
George is absolutely fantastic and always goes above and beyond. This is the third vehicle I have purchased from Land Rover Wilmington and I can’t imagine going anywhere else. Sean and the service departm beyond. This is the third vehicle I have purchased from Land Rover Wilmington and I can’t imagine going anywhere else. Sean and the service department are always top notch. Thank you! More
Service was great, but communication from the service department could be better ! Otherwise I’m satisfied with the work that was done . I’m glad my problem was finally fixed ! department could be better ! Otherwise I’m satisfied with the work that was done . I’m glad my problem was finally fixed ! More
I have always been extremely happy with the service department. They explain the repairs that are needed before they begin service. The service department is always extremely friendly and knowledgeab department. They explain the repairs that are needed before they begin service. The service department is always extremely friendly and knowledgeable. My car always comes back brand new and the drivers are great also! More
Wonderful Customer Service Excellent Customer service and professional employees! They always make my service an easy, pleasant experience! Highly recommend Land Rover Wilmingto Excellent Customer service and professional employees! They always make my service an easy, pleasant experience! Highly recommend Land Rover Wilmington and wouldn’t go anywhere else. More