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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
309 Reviews
Land Rover West Houston is the premier destination for all things Land Rover and Range Rover in the Greater Houston area, and is one of the largest Land Rover dealerships in Southeast Texas. Located in Katy between I-10 and S Fry Rd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Land Rover and Range Rover SUVs for sale, to our extensive pre-owned inventory, Land Rover West Houston has it all. Visit our website to learn more, and schedule a test drive today!
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20415 Katy Fwy

Katy, TX

77450

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Showing 309 reviews

April 05, 2023

Treated us with the utmost professionalism during drop off and pick up of our vehicle More

by Mark D
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
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Apr 08, 2023 -

Land Rover West Houston responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 04, 2023

Steven Hill was amazing and extremely helpful through the whole process. I throughly enjoyed my experience. More

by kylie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Hill
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Apr 06, 2023 -

Land Rover West Houston responded

Hi Kylie, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover West Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

They exercised care and professionalism in dealing with me, Mr Michael Nguyen was great. Thanks More

by Wilsyn
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
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Apr 05, 2023 -

Land Rover West Houston responded

Hi Wilsyn, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2023

When walking in the door, I'm always greeted and helped or at acknowledged and directed to waiting area. The dealership is clean and welcoming. More

by lcmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro and driver Jose
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Apr 04, 2023 -

Land Rover West Houston responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover West Houston. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 30, 2023

Larry Liu was very good and helpful. Only issue was getting about $2k of options I did not order and could not decline. And, could not get the wheels I wanted, apparently did to limite More

by melihoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Liu
Report | Print
Apr 04, 2023 -

Land Rover West Houston responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover West Houston! Drive safe, and we'll see you on the road.

March 29, 2023

First time there and my experience was great from start to finish. My service advisor was top notch. More

by csim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
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Apr 01, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2023

3rd time bringing in my car for the same issue. There is a lack of follow through with the service advisor and management. Do yourself a favor and go to another dealership where they actually provi More

by IAMGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Report | Print
Mar 28, 2023 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8906 -- we hope to hear from you soon.

March 20, 2023

Took vehicle in to repair a major component of my coolant system. Once warrenty approval, the repair took a full day. The entire the advisor was professional with kn keeping me updated with the status. Good More

by starchild357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
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Mar 23, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2023

Land Rover West Houston has an excellent service team. I appreciate the courtesy, professionalism, and kindness that I receive when I visit to service my vehicle. More

by NAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro (service advisor) and the service manager
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Mar 21, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Jay is phenomenal at making the customer experience superior and was able to get me into service and handle my issue quickly. More

by ellielarae.eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Mar 20, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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