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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
289 Reviews
Call Dealership (877) 205-6157
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20415 Katy Fwy

Katy, TX

77450

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Showing 289 reviews

June 07, 2024

Professional. They were up to the task in their diagnosis ans analysis and solving problems More

by charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahl
Report | Print
Jun 12, 2024 -

Land Rover West Houston responded

Hi Charles, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 04, 2024

Timely service and good communication. Dealership cares about your time spent waiting and Richard was excellent. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahl
Report | Print
Jun 07, 2024 -

Land Rover West Houston responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 02, 2024

My vehicle went in for service and ac problem still nit solved also service was $1201 dollars but dodge not clean inside the vehicle and all glass outside still dirty not a goid service at all after spendi More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Jun 04, 2024 -

Land Rover West Houston responded

Hi Sam, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8906 to discuss what we can do to help.

Jun 04, 2024 -

Sam responded

Manager should call me to get thinks right but they too big to talk to customer your loss not a goid customer service at all

Helpful
May 31, 2024

Great service. Great service advisor. Will definitely come back for all my future services thanks. More

by sonnybeicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Doug
Report | Print
Jun 05, 2024 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 23, 2024

World class customer service and advisory ! Really appreciated. Thank you so much! Keep up the excellent work! More

by chimanwogu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Babatunde
Report | Print
May 24, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 23, 2024

I had a wonderful experience purchasing my car through LR West Houston. They guided me and provided abundant information through every step of my car purchasing journey. More

by Louisa A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Adetona
Report | Print
May 24, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 20, 2024

I have been using Brady Ingram as my service professional for 6 years, he is amazing and always keeps me informed, is the quickest to reply to my messages and is helpful at every point of our interaction! More

by lthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Report | Print
May 23, 2024 -

Land Rover West Houston responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 14, 2024

Took care of me quickly when I did not have an appointment. Everyone was very helpful. More

by kevinrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Report | Print
May 16, 2024 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 10, 2024

My salesperson, Venessa, was great! I had a couple of service issues, but they were quickly addressed by Doug and the service manager. Hope, in service provided me with prompt, effe More

by dandmkazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa, Doug, Service Manager, Hope
Report | Print
May 12, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Helpful
April 20, 2024

My service advisor Doug was great! He took care of my service appointment and made for a seamless transaction! More

by Annsleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Apr 22, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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