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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
309 Reviews
Land Rover West Houston is the premier destination for all things Land Rover and Range Rover in the Greater Houston area, and is one of the largest Land Rover dealerships in Southeast Texas. Located in Katy between I-10 and S Fry Rd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Land Rover and Range Rover SUVs for sale, to our extensive pre-owned inventory, Land Rover West Houston has it all. Visit our website to learn more, and schedule a test drive today!
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20415 Katy Fwy

Katy, TX

77450

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Showing 309 reviews

July 13, 2023

Morris Zelaya it’s my advisor He always goes the extra mile to make sure our vehicle it’s on time when its at the dealership for service, great customer service, and services on maintenance always 💯 Ty More

by Rosio Mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
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Jul 17, 2023 -

Land Rover West Houston responded

Hi Rosio, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

Fast,efficient,detailed and friendly. . I did not have to wait for too long to get my car serviced... More

by adewoyet1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Jul 17, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Service was managers by Michael, top shelf all The way. Great communication, on time, on schedule, nice area to work while I wait. They also sent a video link from the mechanic who explained the checks he More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
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Jul 15, 2023 -

Land Rover West Houston responded

Hi Neil, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

They are quick, professional and very knowledgeable. They have been very helpful in helping me with my vehicle! More

by jessicamw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
Report | Print
Jul 13, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2023

Land Rover west Houston have a very prompt service center. I love the fact that they text you with updates or if they have questions. More

by ddk8201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Aaron
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Jul 12, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2023

The service I received was impeccable! I’m happy I purchased here, and all my services will be completed at Land Rover West Houston. More

by Nixon T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brady
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Jul 12, 2023 -

Land Rover West Houston responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 04, 2023

The service staff is very polite. But don’t expect your time to be respected. More

by Customer 71
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zelaya, Morris
Report | Print
Jul 06, 2023 -

Land Rover West Houston responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

June 15, 2023

We had a very pleasant experience with Robert White when buying our new Defender. We test drove a number of vehicles at the dealership. He was very knowledgeable about all of them but, he wasn't pushy. A ni More

by dan.merz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert White, Melissa
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Jun 20, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2023

I was on a mission and your Team Jay came to my rescue. Services was on time. Thank you so much everyone…., More

by lightatmosphere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 19, 2023 -

Land Rover West Houston responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 12, 2023

Great service, however, “certified” is thrown around with minimal meaning. Just purchased with caution or make sure you buy the warranties. More

by Jessica.olevia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bronson
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Jun 15, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8906. We hope to hear from you.

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