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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
38 Reviews
Call Dealership (805) 813-8219

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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38 Reviews of Land Rover Thousand Oaks

June 01, 2024

Excellent service department due in great part to the professionalism of Victor Avalos. He truly goes out of his way to facilitate service or repairs. As for the service itself, always performed expertl More

by airehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos, Service Advisor
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Helpful
May 31, 2024

Always a smooth and great service experience working with Victor at Land Rover Thousand Oaks. He’s courteous, professional and really takes the time to listen to your concerns and questions. I always leave More

by Coach Hern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor from service
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Helpful
May 30, 2024

Professional service team. Victor has been a very helpful service advisor who follows and listens to the customer's concerns and can manage and deliver on time. Highly recommen More

by FN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
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May 31, 2024 -

Land Rover Thousand Oaks responded

Thank you for the recommendation! We're glad to hear Victor and our service team at Land Rover Thousand Oaks provided professional and timely assistance. We appreciate your support!

Helpful
May 22, 2024

Fantastic! Every one was So professional! I never have bought a car that easy. Thank you to all More

by Julie Starnes (Layla)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin, Bobby and Melanie , the best
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May 23, 2024 -

Land Rover Thousand Oaks responded

Julie, we're elated that our team at Land Rover Thousand Oaks could make your purchase experience exceptional! Thank you for the five-star review!

Helpful
May 17, 2024

Brian Miletich manager and Garrett Johnston mechanic are good people. They gave me excellent service. !!! More

by apapazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and Garrett Johnston worked on my car.
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May 20, 2024 -

Land Rover Thousand Oaks responded

We're glad to know that our team at Land Rover Thousand Oaks, especially Brian and Garrett, provided you with excellent service. Thank you for the positive feedback!

Helpful
May 16, 2024

Kyle was efficient and kind. I came in without an appointment and close to closing time and he accommodated my needs and I was very impressed with his overall manner More

by barbarabreitbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 16, 2024 -

Land Rover Thousand Oaks responded

Barbara, we're so glad to know that Kyle was able to assist you efficiently and kindly at Land Rover Thousand Oaks. We appreciate your kind words about his service!

Helpful
May 14, 2024

Exceptional staff, excellent service, quick turnaround time, which tranlates to an all around great experience! More

by Lee LaPlante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor F. Avalos, Ethan Winkler, Tom Valasek, Scott Stanley
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May 14, 2024 -

Land Rover Thousand Oaks responded

Lee, we're delighted to know you had an all-around great experience at Land Rover Thousand Oaks! Thanks for recognizing our staff and service. Safe travels in your vehicle!

Helpful
May 13, 2024

Great service and communication unfortunately I had to rent a car and keep it overnight with no reimbursement from Land Rover. This I would like Land Rover to reimburse me please More

by emertek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service
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May 14, 2024 -

Land Rover Thousand Oaks responded

We appreciate your feedback and are glad to know you found our service at Land Rover Thousand Oaks great. We understand the inconvenience of needing a rental car, please reach out directly at the email address below with your full name and phone # so we can discuss this further. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

Helpful
May 07, 2024

The entire Land Rover Thousand Oaks team was very helpful and easy to work with More

by Gfelixpad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Candelario, David Waldock, Mirna
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May 07, 2024 -

Land Rover Thousand Oaks responded

We are glad to hear that our team made the process easy! Thank you for working with all of us here at Land Rover Thousand Oaks.

Helpful
May 07, 2024

My wife and I had a great experience purchasing a vehicle at this location. The staff was not pushy and did a nice job getting the car ready for pick up. Thanks to Manny and David for all your time and help. More

by Gfelixpad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Calendario, David Waldock
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May 07, 2024 -

Land Rover Thousand Oaks responded

We're delighted to know you had a great experience with us at Land Rover Thousand Oaks! Your kind words for Manny and David are much appreciated. Enjoy the road in your new vehicle, and welcome to the Swickard family!

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