Back

Land Rover Thousand Oaks

Thousand Oaks, CA

4.8
85 Reviews

3595 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

85 Reviews of Land Rover Thousand Oaks

October 11, 2024

Great experience getting my car serviced yesterday! Victor was very helpful and had great communication. More

by Brittanyrnrobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Oct 14, 2024 -

Land Rover Thousand Oaks responded

Brittany, we're delighted to hear that Victor provided excellent service during your visit at Land Rover Thousand Oaks. Thank you for sharing your experience with us!

October 06, 2024

Scott is the best. I have been going to TO Land Rover for years and I am always respected and any issues I have are remedied. I highly recommend Scott and the dealershi More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 07, 2024 -

Land Rover Thousand Oaks responded

Shelly, thank you for the continued trust in Scott and our team at Land Rover Thousand Oaks! We're happy to hear about your positive experiences over the years and sincerely appreciate your recommendation. Safe travels!

September 30, 2024

Scott was Outstanding! Handled my issues in 45 minutes. Bought my last e cats there! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Candelario - sales advisor was awesome!, Scott Stanley
Sep 30, 2024 -

Land Rover Thousand Oaks responded

We're elated that Scott his the mark with timely service! Safe travels from the entire Land Rover Thousand Oaks team, Denise!

September 28, 2024

I have been with Range River over 20 years. I have seen many changes. This is the worst I have experienced. I am only glad to have Victor Avalos still there. The phone system is horrible. I had More

by M_perillo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Victor Avalos
Oct 01, 2024 -

Land Rover Thousand Oaks responded

Thank you for your feedback and loyalty over the years. We're sorry to hear about your recent experience with our phone system at Land Rover Thousand Oaks, but we're glad Victor was able to assist you. We'll address these concerns with management to improve our customer service moving forward.

September 27, 2024

Very easy to make an appointment. Service rep was on time and clearly explained the issue with car. He sent me a video with the explanation as well. Estimate for the worm was also sen More

by Zuzana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service dept
Sep 29, 2024 -

Land Rover Thousand Oaks responded

Zuzana, we're delighted to hear that your experience with our service team at Land Rover Thousand Oaks was smooth and efficient. Thanks for sharing!

September 26, 2024

Service here was excellent again. Scott and Victor always come through and provide updates throughout the day More

by jstudent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 26, 2024 -

Land Rover Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear Scott and Victor provided excellent service at Land Rover Thousand Oaks. We appreciate your continued support!

September 26, 2024

Scott has been consistently excellent, as has Vic every time I’ve had a question. So no negative comments about the Service dept. I haven’t dealt with Sales Dept. other than trying to get a hold of Liam More

by gibbous09.poppet
Recommend Dealer
Yes
Employees Worked With
Scott,
Sep 28, 2024 -

Land Rover Thousand Oaks responded

We're glad to hear that Scott and Vic have been consistently excellent. We apologize for any difficulty in reaching the Sales Department and the inconvenience with our coffee machine. Thank you for your great feedback; we'll follow up on this and If there's anything else we can assist you with, please reach out directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 18, 2024

Very good service! Thank you! The service rep was very good. I will return to this location again. More

by JRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
Sep 18, 2024 -

Land Rover Thousand Oaks responded

Thank you for reviewing Land Rover Thousand Oaks! We will pass along your kudos to our team. Take care!

September 13, 2024

Andre is always provides exceptional and high class service. Prior to my service appointment I had a warning light that came on which was concerning and I took my vehicle to the dealership at rebels if More

by Emma Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre, Thousand Oaks
Sep 16, 2024 -

Land Rover Thousand Oaks responded

Emma, we're delighted to hear that Andre and Sandy provided exceptional service during your visit to Land Rover Thousand Oaks. Thank you for the recommendation!

September 12, 2024

We Always have a seamless experience & Jamil’s communication & attention to detail made our experience amazing! More

by ginab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil , Ethan Winkler, Tom Valasek, Scott Stanley
Sep 12, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing your experience, Gina! We're delighted to hear that Jamil's communication and attention to detail made your visit to Land Rover Thousand Oaks amazing. We look forward to serving you again!

2
...