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Land Rover Thousand Oaks

Thousand Oaks, CA

4.7
94 Reviews
Call Dealership (805) 813-8219

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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94 Reviews of Land Rover Thousand Oaks

November 19, 2024

Victor was great, quick and efficient! Got my car in and out fast and took care of everything in a timely manner. Super helpful. More

by Nk.accel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Nov 19, 2024 -

Land Rover Thousand Oaks responded

We're happy to hear that Victor provided quick and efficient care during your service at Land Rover Thousand Oaks! Thanks for sharing these kind words with our team.

November 14, 2024

Excellent service advisor and manager. Very professional . I am very happy with the service department More

by Almoshiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimal
Report | Print
Nov 15, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that our service team at Land Rover Thousand Oaks provided you with a professional experience. Thank you for your kind words, and we're glad you're happy with our service department!

October 30, 2024

I received Quick and reliable service, they have fair pricing, and are always customer orientated , More

by amise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
Report | Print
Oct 31, 2024 -

Land Rover Thousand Oaks responded

Amise, thank you for the stellar review of Land Rover Thousand Oaks! Safe travels!

October 28, 2024

Victor and Keith are very knowledgeable and very helpful. I only receive the absolute best service when they help me ! More

by Danielleagwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Victor
Report | Print
Oct 28, 2024 -

Land Rover Thousand Oaks responded

Danielle, we're delighted to hear that Victor and Keith provided you with exceptional service at Land Rover Thousand Oaks! Thank you for sharing your experience.

October 25, 2024

Victor Avalos in the service department always takes excellent care of us and our car. More

by cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Oct 28, 2024 -

Land Rover Thousand Oaks responded

Cary, we are glad to hear that Victor has provided excellent service. Thank you for being a loyal client of Land Rover Thousand Oaks!

October 23, 2024

Very professional. Courteous and personable staff. Answered questions and explained the service and issues that arose. More

by Cquala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Oct 24, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing your experience with our team at Land Rover Thousand Oaks! We're glad to hear that our staff provided professional and courteous service. If you have any more questions or need assistance in the future, feel free to reach out!

October 17, 2024

Jamil was my adviser he was courteous and patient. He had very good suggestions also. More

by sissacd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 17, 2024 -

Land Rover Thousand Oaks responded

Thank you for sharing a kind review of Jamil and the team! We appreciate your business and we hope to see you again at Land Rover Thousand Oaks. Drive safely!

October 17, 2024

I used to have excellent service and experience at dealership. My last two appointments were extremely frustrating and disappointing. Both times I had to call several times for service updates. My More

by turnbullhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service. Dave
Report | Print
Oct 18, 2024 -

Land Rover Thousand Oaks responded

We appreciate your long-term business and apologize for the issues you've encountered recently. Our goal is to provide timely updates and efficient service—it was never our intention to cause an inconvenience. Thank you for the feedback, your comments will be shared with the management staff so that we can work towards returning to the level of service you are accustomed to. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 16, 2024

Your service is excellent and more importantly I trust you to do what is in my best interest. More

by Ross Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service was great in helping me get the service I needed.
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Oct 17, 2024 -

Land Rover Thousand Oaks responded

Ross, thanks for sharing this review with the Land Rover Thousand Oaks team! We are grateful to have earned your trust and business.

October 11, 2024

Great experience getting my car serviced yesterday! Victor was very helpful and had great communication. More

by Brittanyrnrobison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 14, 2024 -

Land Rover Thousand Oaks responded

Brittany, we're delighted to hear that Victor provided excellent service during your visit at Land Rover Thousand Oaks. Thank you for sharing your experience with us!

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