Land Rover Sudbury - Service Center

Excellent treatment fast and direct to the point. Customer representative welcome me with greetings. Fantastic. Customer representative welcome me with greetings. Fantastic. More

It’s always nice to be at the Sudbury dealearship the whole service team is fantastic especially Bobby nd Jonathan whole service team is fantastic especially Bobby nd Jonathan More

Very responsive to request and they asked enough questions about the issue up front for a better diagnosis. questions about the issue up front for a better diagnosis. More

Wonderful people to work with. Jonathon was so helpful in checking my car out finding the problem. Working with my insurance company. Then service department did a great job! Than Jonathon was so helpful in checking my car out finding the problem. Working with my insurance company. Then service department did a great job! Thank you More

Very friendly and attentive to customers. Feels like a very personalized experience. Good communication regarding the status of the service being performed. Feels like a very personalized experience. Good communication regarding the status of the service being performed. More

Professionalism in every aspect . Bobby the service writer took care of every issue that was given about Vehicle Bobby the service writer took care of every issue that was given about Vehicle More

Always very nice, attentive and professional. Things tend to take longer than you’re hoping so plan accordingly - they do give complimentary rides back and forth to where you want to go. Things tend to take longer than you’re hoping so plan accordingly - they do give complimentary rides back and forth to where you want to go. More

Incredible customer service and communication was outstanding. This dealership sets the bar high! A pleasure to be a customer. outstanding. This dealership sets the bar high! A pleasure to be a customer. More

Thank you George and Aya for making my experience at Range Rover Sudbury always pleasant ! Range Rover Sudbury always pleasant ! More

I am extremely disappointed with the service department. I only have my car for about 3 months. I dropped it off Saturday, September 30, 2023 for an oil change, staff was friendly and I got my car back with I only have my car for about 3 months. I dropped it off Saturday, September 30, 2023 for an oil change, staff was friendly and I got my car back within 45min. Drove off for about 35min down the road to have a warning came up that the incorrect DEF (diesel exhaust fluid) quality was detected and that I only had 289 miles to go before my engine shuts off. The car was fine prior to dropping it off for an oil change, I find a too much of a coincidence that this happened after they touched it. I called and brought the car back, after I might add that they kept ignoring my calls and giving us the ran around. Went there anyways in person to drop off the car. Once I got there they didn’t know what to do. It has been over a week, I don’t have my car, they won’t provide me with a loaner and my husband and I have to be the ones reaching out to get updates. They said they ordered the parts that is needed it to have the car fixed, they keep telling us that it will arrive in a couple of days, it has been over 4 days, now the shipment have arrived supposedly today but one of the parts didn’t arrive with the shipment. We paid a lot of this car to have to deal with this. I would have expected better from such a luxurious brand. They are very friendly and polite but that doesn’t get my car back and fixed. Still don’t have my car or a loaner. Very very disappointed!!!! More