Back

Land Rover Sudbury - Service Center

Sudbury, MA

4.8
395 Reviews

395 Reviews of Land Rover Sudbury - Service Center

Sort by
May 16, 2023

Great experience with my 1st service. George was great at explaining the service elements and keeping me updated while I waited. I'd recommend Land Rover Sudbury to anyone from the initi More

by Mlhancock2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Patsouri
May 18, 2023 -

Land Rover Sudbury responded

We're thrilled to hear you had a great experience with your first service, and that George kept you updated throughout the process! Thank you for recommending us for both initial purchases and annual maintenance. We hope to see you again soon! - Land Rover Sudbury

May 15, 2023

They got me in but service took longer then excited. They waived the labor charges which was really amazing and awsome customer service. When I went to pick up my car at 5:30 they said it was being clea More

by Prtlndssmith10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
May 16, 2023 -

Land Rover Sudbury responded

Thank you for sharing your service experience with us. We're glad to hear that we were able to waive the labor charges, but we're sorry that the service took longer than expected. We apologize for any miscommunication regarding your car's cleaning and lost floor mats, and are currently looking into how this happened. Please reach out to us at your earliest convenience so that we can make things right and get your floor mats back to you as soon as possible. Thank you again for bringing this to our attention. Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 09, 2023

Car was ready before I was. all services were professional completed. Would give excellent rating. More

by Danajohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 11, 2023 -

Land Rover Sudbury responded

We're so glad we've earned your five-star rating, Dana! We look forward to providing a great experience next time! Thank you! - Land Rover Sudbury

May 03, 2023

Very helpful one professional. Went above and beyond to answer my questions. I would definitely return. More

by sznn152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 05, 2023 -

Land Rover Sudbury responded

We're happy to hear Bryson exceeded your expectations! Thank you for visiting Land Rover Sudbury and please don't hesitate to reach out if there's anything else we can do for you!

April 29, 2023

I feel the dealership is awesome I always get great service. And Bryson is my man! More

by Joaquim1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 02, 2023 -

Land Rover Sudbury responded

Thank you for leaving Bryson and our team five stars! We're so glad you had a great experience and we're looking forward to assisting you again! - Land Rover Sudbury

April 29, 2023

Ryan was very helpful and great to work with. I appreciated all he did for me while my car was being serviced. More

by Owens31.ao
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
May 02, 2023 -

Land Rover Sudbury responded

Thanks for trusting Land Rover Sudbury with your vehicle! We're happy to hear Ryan was helpful to you during your visit and we hope we can be of service again in the future. Take care!

April 22, 2023

Land Rover Sudbury Service and Sales team are consummate professionals who cares about their customers. They will go above and beyond to ensure the best service possible. Best experience ever!! More

by Jets20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya Badreddine, Bryson Paulding, Ryan Yeomans
Apr 24, 2023 -

Land Rover Sudbury responded

It makes us so happy to hear that we've made the experience so great! We hope you continue to visit us for all of your automotive needs and look forward to earning more five-star ratings in the future! Thank you! - Land Rover Sudbury

April 21, 2023

Great service , Staff was very polite and courteous , answered all my questions, treated my Rover as if it was their own More

by Miked1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Paulding, Ryan Yeomans
Apr 24, 2023 -

Land Rover Sudbury responded

We're so glad to hear that you had a great experience at Land Rover Sudbury, Mike! It's wonderful to know that our staff provided you with polite and courteous service, answered all your questions, and treated your Land Rover with care. Thank you for choosing us for your vehicle needs.

April 19, 2023

Bryson is very knowledgeable and professional. He was timely and helpful in scheduling my visit and addressing any issues that surfaced. Overall, an extraordinary customer service manager. More

by TJGalliganIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Apr 20, 2023 -

Land Rover Sudbury responded

Hi TJ, We appreciate you leaving Bryson five stars! We hope you continue enjoying your vehicle and look forward to your next service visit! Thank you! - Land Rover Sudbury

April 16, 2023

Great customer service, Bryson was friendly and professional. I highly recommend this location. Thank you. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Apr 16, 2023 -

Pam responded

Bryson Paulding exemplifies customer service.

Apr 18, 2023 -

Land Rover Sudbury responded

Bryson & the team are honored to receive your support, Pam! Thanks so much, from all of us here at Land Rover Sudbury!

...
10
...