Land Rover Greensboro

Will not be back The total lack of customer service and follow through is unbelievable for a dealership that sells and services luxury cars. I own two Range Rovers and The total lack of customer service and follow through is unbelievable for a dealership that sells and services luxury cars. I own two Range Rovers and two Jaguars and trade vehicles often but will not be doing so at this dealership. On recent service visit treated as if I was a nuisance paid $1,300 for a regular service and when vehicle was returned to me had grease on the seats and interior drivers door panel. When I looked at invoice at least two items listed as performed were not done. When I received phone call as to inquire about my service experience and I told them my dissatisfaction I was promised a return call from management which I never received. Was not upset about cost of service I understand the cost associated with this kind of car love my RR and will purchase/ trade in a few months elsewhere. If your looking for good service, good communications and to be treated as a respected customer this is not where you want to do business. More

Dream come true It is great to find a dealer that exceeds my expectations without the pushy sales pitch normally found among auto dealers. Special thanks to Mark, my It is great to find a dealer that exceeds my expectations without the pushy sales pitch normally found among auto dealers. Special thanks to Mark, my salesperson. More

Sharon Wonderful! Sharon was dedicated to finding the new Rover with all the extras I wanted, including searching other dealers nationwide- she made it an excellent Sharon was dedicated to finding the new Rover with all the extras I wanted, including searching other dealers nationwide- she made it an excellent experience! More

Satisfied with my experience After searching for an LR3 I realized the LR4 was a better vehicle for us. I am pleased I purchased at Flow Land Rover rather than a non-dealer exper After searching for an LR3 I realized the LR4 was a better vehicle for us. I am pleased I purchased at Flow Land Rover rather than a non-dealer experience. The vehicle was newer, and came with a manufacturer’s warranty and service deal that really helps when purchasing this type of specialized vehicle. Overall I am satisfied. More

Fantastic service Great professional service from the moment we walked in until we left, I can't rate this location high enough, even following up after to make sure we Great professional service from the moment we walked in until we left, I can't rate this location high enough, even following up after to make sure we were happy and satisfied with our purchase. More

Poor customer service from the finance department The finance department, specially the depart manager, needs to know what customer service is all about. They do not call you back when there are some The finance department, specially the depart manager, needs to know what customer service is all about. They do not call you back when there are some questions to be answer, about the service agreement. More

Great Service Provided great service with updates along the way. Problem wasn't initially fixed, but went back at it until it was. Always courteous and professional Provided great service with updates along the way. Problem wasn't initially fixed, but went back at it until it was. Always courteous and professional from the moment you walk in the door. Highly recommended and only servicer I will use. More

WOW. Totally impressed with this dealership....Joe (service manager) took my call and helped me even while he was on vacation. Ameer (service writer) handl Totally impressed with this dealership....Joe (service manager) took my call and helped me even while he was on vacation. Ameer (service writer) handled everything in a timely manner and provided amazing customer service.I would, and do, recommend the Flow organization for all automotive needs. More

Great service from friendly staff From Sharon, who we bought our car from, to joe in finance, to Jeremy and joe in service; efficient, friendly and helpful. Bent over backwards to help From Sharon, who we bought our car from, to joe in finance, to Jeremy and joe in service; efficient, friendly and helpful. Bent over backwards to help me😀👍🏻 More

Prompt response I wanted a small to mid sized SUV that would be easier to get in and out of than the car model I had been driving. Because of the issues with my spine I wanted a small to mid sized SUV that would be easier to get in and out of than the car model I had been driving. Because of the issues with my spine shopping the state for a vehicle wasn’t an option. Once I had decided on the landrover discovery sport I shopped online and called a few landrover dealerships. Flow responsed within 10 mins to an email sent directly from a car app on a Sat night around 5pm! I assumed someone would contact us on the following Monday and was shocked to get a call immediately. From that point on it was a smooth process. Juan was excellent at answering all of our questions and making sure we were happy. By Monday afternoon we had agreed on everything and they delivered it to our home 4 hours away on Thursday. Fabian came along to show us how everything operated and the options. We are very pleased with the vehicle and the sales department and the process. More