Land Rover Cape Fear
Wilmington, NC
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119 Reviews of Land Rover Cape Fear
Always reliable Consistency matters, and in 19 years of dealing with Paul and Derrick I have never been disappointed. They take the worry out of car services. Consistency matters, and in 19 years of dealing with Paul and Derrick I have never been disappointed. They take the worry out of car services. More
AWESOME experiences!!!! Love the Land Rover Cape Fear staff. We first went to get a replacement remote programmed for my Range Rover Sport. We were treated better than we eve Love the Land Rover Cape Fear staff. We first went to get a replacement remote programmed for my Range Rover Sport. We were treated better than we ever experienced at any other dealership by the parts and service staff. I joked to my wife that this service makes you want to buy a vehicle from them. We went back the following week to have my wife's Range Rover repaired that had two Service Recalls. They again treated us incredibly well, provided a no cost loaner which turned out to be needed overnight as one of the parts had not arrived. The next day they delivered our Range Rover and picked up the loaner vehicle. We live 1 1/2 hours away in Myrtle Beach South Carolina. Didn't expect that. Now when I joked about buying a vehicle from them due to the treatment by all staff, we actually ended up treading in my wifes Range Rover and bought another newer pre-owned one and take delivery in a few days.. More
From Sales to Service When my Sales person Jacob called me on my year anniversary to see if I was happy with my car, I told him there was a tiny squeaking of my brakes when When my Sales person Jacob called me on my year anniversary to see if I was happy with my car, I told him there was a tiny squeaking of my brakes when backing up my car. About ten minutes later I received a call from Paul in their service department asking me when it was ok to come and get my car and give me a loaner for a while. Boom it just happened and that is the kind of dealership this is. Nice caring people and pride in what they sell and service. Great place to buy and service your car. More
Recommendation for LRCF sales and servicr LRCF is the best group of individuals I have ever known in the sales department and also the service department. I am always recognized and called by LRCF is the best group of individuals I have ever known in the sales department and also the service department. I am always recognized and called by name whenever I visit. Everyone is friendly and helpful. I’ve never had a single problem that wasn’t solved immediately More
Excellent to work with! After months of searching for my new car at various dealerships (and having some unfavorable experiences with other brands), I count my blessings that After months of searching for my new car at various dealerships (and having some unfavorable experiences with other brands), I count my blessings that I met Karl Scott! He is extremely knowledgeable, and was so attentive and patient throughout my browsing & purchasing experience. He found me the car of my dreams within my budget and I can’t thank him enough! When it came to the paperwork, he and Ryan made it a breeze. Highly recommend! More
Short and Sweet... good people to deal with Good people to deal with. Very knowledgeable on the vehicles. Pretty much made the deal over the telephone. Closed the deal a few days later at th Good people to deal with. Very knowledgeable on the vehicles. Pretty much made the deal over the telephone. Closed the deal a few days later at the dealership. Salesman spent a lot of time showing my wife explaining everything on the car. Not to mention "she loves it". When she's happy... I'm happy. More
Valued customer I've had a relationship with this Dealership for 9 years. When service is needed I'm always informed prior to any repairs. The staff and salesman are I've had a relationship with this Dealership for 9 years. When service is needed I'm always informed prior to any repairs. The staff and salesman are professional and eager to assist. I feel valued! More
Fantastic Land Rover team. Timely, professional, personable employees. Efficient with service and loaner vehicle. Always call if new work may be needed along aside from the re Timely, professional, personable employees. Efficient with service and loaner vehicle. Always call if new work may be needed along aside from the reason for the visit. Cant say enough positive about the Land Rover team at Cape Fear and the service I always receive. More
Recall for manufacturer windshield issue We had to bring our vehicle to install new windshield which was leaking. There was some water in the vehicle from the leak and they did everything to We had to bring our vehicle to install new windshield which was leaking. There was some water in the vehicle from the leak and they did everything to completely take care of it. They did a great job and we are so happy with how everything turned out. Highly recommended. More
Repair/recall My vehicle required repair for a leaking windshield. The leak was significant. The repair was completed and seems as good as new. I have no complaints My vehicle required repair for a leaking windshield. The leak was significant. The repair was completed and seems as good as new. I have no complaints about the sales or service department. Carl in sales is AWESOME. Communication, however was horrible. I had to call multiple times. I did not receive return calls despite being told that they would return call. They would say they would call on a specific day and wouldn’t. Water was pouring into my car, cup holders were full of water. My husband called and demanded to speak with the owner/ manager before something was finally done. More