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Land Rover Boerne - Service Center
Boerne, TX
475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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475 Reviews of Land Rover Boerne - Service Center
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September 22, 2023
I had a great experience. My car was taken care of in a timely manner. Maryam made sure my needs were taken care of and did a great job keeping me updated. My car was taken care of in a timely manner. Maryam made sure my needs were taken care of and did a great job keeping me updated. More
by TAS106
Verified CustomerEmployees Worked With
Maryam service department 5 stars
September 22, 2023
I had a much better experience than going to Land Rover San Antonio. Lorena displays a very good work ethic and goes above and beyond any experience I have had since owning Land Rovers. When my Disco could San Antonio. Lorena displays a very good work ethic and goes above and beyond any experience I have had since owning Land Rovers. When my Disco could not be repaired in the day it was supposed to, she sourced me a courtesy car that was off location. So I could still have a means to pick up kids from school. More
by Grover2.0
Employees Worked With
Lorena Castaneda
September 21, 2023
This dealership is a wonderful experience. You’re always helpful, friendly and cost-effective. I would recommend this dealership to anybody. Thanks again for all your help with this JAG. You’re always helpful, friendly and cost-effective. I would recommend this dealership to anybody. Thanks again for all your help with this JAG. More
by McAlister
Employees Worked With
We worked with service, and everyone that we dealt with gets a five star rating!
September 21, 2023
Lorena was an outstanding service advisor. The dealership however needs to adjust prices to market rates. $300 for an oil change plus shop charges is a bit excessive when I can get one locally The dealership however needs to adjust prices to market rates. $300 for an oil change plus shop charges is a bit excessive when I can get one locally for under $100 out the door. More
by GRIGOLO
Employees Worked With
Lorena Castaneda
September 21, 2023
Lorraine, Victor, and Miriam were incredible! Lorraine went over and above her job. I might have been frustrated with situation and showed it but not once did Lorraine get upset with me or lose b Lorraine went over and above her job. I might have been frustrated with situation and showed it but not once did Lorraine get upset with me or lose balance in her efforts of finishing her job to end! I mean everything... I'm sure if she could she would've got us anything we asked, She pushed and pushed. I want her to know that we are blessed to have her on our side. More
by Sherri
Employees Worked With
Lorraine, Victor, Miriam, shop foreman, excellent
September 19, 2023
They are great people from Manager, to salesman, and service thanks to all at jaguar. service thanks to all at jaguar. More
by CANTUPAULSR
September 19, 2023
Jaguar Boerne has the best customer service! Victor was a great service agent to work with, pleasant and understanding. We travel from out of town to this dealership in particular because of its Victor was a great service agent to work with, pleasant and understanding. We travel from out of town to this dealership in particular because of its customer service. More
by Gilbert and Angie Sanchez
Employees Worked With
Neal Garcia, Timo Navarrete
September 19, 2023
My vehicle was not even touch after being in the service department for a week. I was not aware until I called to check the status of my vehicle. No follow up was provided even after I made contact with t department for a week. I was not aware until I called to check the status of my vehicle. No follow up was provided even after I made contact with the service advisor about my vehicle being there for already a week A few days later I still had to call to check the status of my vehicle. I have had my vehicle for over 6 years and this was the worse experience I have ever had. More
by SPARHAM63
Employees Worked With
Lorena Castaneda
