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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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November 12, 2023

Victor my service manager was great and provided great service. I have wonderful service every time More

by SSUTHERLAND9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service dept
November 11, 2023

Miriam was outstanding in feedback and customer service. She fully explained the details as well as future service. More

by g2roberts69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miriam
Nov 13, 2023 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

November 11, 2023

Maryam provided exceptional service at Boerne Jaguar. The work completed was excellent and performed ahead of schedule. We could not have been more satisfied. Thank you! More

by martin.weinsteintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryam Jaghori
Nov 13, 2023 -

Land Rover Boerne responded

martin.weinsteintx, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 11, 2023

It's always nice to arrive at Land Rover of Boerne, Agustin immediately met me and did a quick check on my vehicle. I took it because a light indicated the need for service soon, when starting it took More

by MARMENTA1
Recommend Dealer
Yes
Employees Worked With
Agustin
Nov 13, 2023 -

Land Rover Boerne responded

MARMENTA1, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 09, 2023

Been going to this dealership for many years and I they have always provided excellent service. More

by idkclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harral
Nov 10, 2023 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 09, 2023

Very easy to set up appointment. Service rep was helpful and knowledgeable. Very pleased with my experience. More

by Kat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraina
Nov 10, 2023 -

Land Rover Boerne responded

Kat3, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

November 09, 2023

Came in for oil and filter change. Took 30 minutes faster that scheduled. Fast service More

by dlamm13415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines, Neal Garcia
Nov 10, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2023

I will complete when service is completed. Please read previous sentence. At this time, the review will not be great! Call me for details… More

by DRSMITHTX
Recommend Dealer
No
Employees Worked With
Service Dept
Nov 08, 2023 -

Land Rover Boerne responded

DRSMITHTX, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

November 08, 2023

They performed everything they promised in the amount of time they estimated. I couldn’t ask for more. More

by PLAYMOREBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calin Doud, Neal Garcia
Nov 09, 2023 -

Land Rover Boerne responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 07, 2023

My experience was not favorable. Communication was poor and it took a long time to get my vehicle. When I did receive my vehicle it was not detailed as promised. There was standing w More

by LHARGROVE.LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn, Sterling Smoak
Nov 07, 2023 -

Land Rover Boerne responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 830-368-2119 and ask for one of our managers.

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