Land Rover Boerne - Service Center
Boerne, TX
474 Reviews of Land Rover Boerne - Service Center
Weak proactive service. I can't believe a luxury dealership has only 10 service loan vehicle per service advisor. Unacceptable I can't believe a luxury dealership has only 10 service loan vehicle per service advisor. Unacceptable More
Lorena was great. For the first time I got a loaner which was very helpful since my car was in the shop for a couple of weeks. Only thing is a turnaround time for gett For the first time I got a loaner which was very helpful since my car was in the shop for a couple of weeks. Only thing is a turnaround time for getting parts is slow compared back to other dealerships More
Great, always professional and accommodating. Handle the car with care and even wash it before returning it to me. Awesome service department. Handle the car with care and even wash it before returning it to me. Awesome service department. More
We are taking our Range Rover back in four times to have an issue with the deaf fluid gauge taken care of. We took it back in again on Monday, January 8 and as of Friday, January 12 is still not repaired no an issue with the deaf fluid gauge taken care of. We took it back in again on Monday, January 8 and as of Friday, January 12 is still not repaired nor has it even been worked on. Somewhere between Monday and Friday, Victor stopped working at Land Rover and another young lady is helping us. She has been very responsive about trying to keep us posted on what's going on. we would simply like to get our car back as soon as possible in working order as we have to drive 100 miles to your dealership each time we have this problem. It's not your fault we live that far away, but if the vehicle was repaired correctly the first time it would've saved us, three round trips and time away from work. We do appreciate that you provided a loaner car on this trip. That wasn't the case the first three times. More
Miriam was a pleasure to deal with; from scheduling my appointment all the way through picking up my car after it was serviced. She was friendly, knowledgeable, communicative and very helpful. Overall, on appointment all the way through picking up my car after it was serviced. She was friendly, knowledgeable, communicative and very helpful. Overall, one of the best experiences I've had at Land Rover of Boerne. More