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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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February 12, 2024

She was very kind and kept me well informed throughout the process She has supreme customer service skills. Very people friendly More

by CHICORICO97.BL
Recommend Dealer
Yes
Employees Worked With
Loraina I believe
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Feb 13, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 09, 2024

Great customer service Appreciated Nathan's assistance and fast delivery in response to my concerns within the service department More

by Michael_hurlbut
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 12, 2024 -

Land Rover Boerne responded

Michael, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 09, 2024

Knowledgeable quick service and turnaround delivery Friendly knowledgeable customer service Quick and friendly courtesy drivers More

by Deborahalange
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 12, 2024 -

Land Rover Boerne responded

Deborah, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 08, 2024

Smooth and detailed with friendly service. My experience at the Land Rover Boerne car dealership was smooth and detailed with friendly service. More

by CHRISTOPH.MACDONALD
Recommend Dealer
Yes
Employees Worked With
Maryam
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Feb 09, 2024 -

Land Rover Boerne responded

CHRISTOPH, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 06, 2024

All personnel is polite and efficient. Go out of the way to insure the work done on our vehicle is perfect while respecting owner’s wishes. More

by Elizabeth Schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main
Report | Print
Feb 07, 2024 -

Land Rover Boerne responded

Elizabeth, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 06, 2024

Smooth, professional, efficient Nathan was very helpful. My car was diagnosed promptly, I was kept informed by Nathan as to the progress. My car was returned to me clean and repaired. More

by VICTORIA27
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Feb 07, 2024 -

Land Rover Boerne responded

VICTORIA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 05, 2024

They were able to get me in and out quickly for my 3 year service, full service. More

by kierstenfink
Recommend Dealer
Yes
Employees Worked With
miriam
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Feb 06, 2024 -

Land Rover Boerne responded

kier, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 04, 2024

Maryum provided excellent customer service. The repair of my back window was completed sooner than promised. Thank you. More

by Concha.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryum.
Report | Print
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 04, 2024

Brought my vehicle in because the engine light was on and the whole vehicle was scarily shaking, it was not driveable (2023 range rover w/ less than 20k miles). It took 1 1/2 weeks to get 'fixed' if you woul More

by Ricarohm
Recommend Dealer
No
Employees Worked With
Maryam
Report | Print
Feb 05, 2024 -

Land Rover Boerne responded

Ricarohm, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

February 03, 2024

The service was excellent was given all the information that was important. Love the lounge. More

by HILDAOTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castañeda
Report | Print
Feb 05, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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