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Land Rover Boerne - Service Center

Boerne, TX

4.6
474 Reviews

474 Reviews of Land Rover Boerne - Service Center

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February 23, 2024

I didn't have an appointment that day and the advisor got my car back immediately and I'm and out of there in less than 45 minutes. Absolutely incredible! More

by sean94
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Feb 23, 2024 -

Land Rover Boerne responded

sean, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 23, 2024

Lorena Castaneda was super responsive and fantastic to work with - thanks for the incredible service!! More

by PATRICK.COLLINS.SINCE1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Report | Print
Feb 26, 2024 -

Land Rover Boerne responded

PATRICK, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 23, 2024

Professional, prompt, and proactive. I needed three issues addressed by different departments and they were all completed with excellence within 24 hours from my call to the dealership. More

by mcneilk38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Lorena
Report | Print
Feb 26, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 23, 2024

Mariam was great! Took care of me and also educated me on tire tread! A very good employee! More

by MINIWADDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines
Report | Print
Feb 26, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2024

Lorena and Timo were super helpful in making sure my flat tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. More

by Ashley Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena in Service dept., Timo Navarrete, Sterling Smoak
Report | Print
Feb 23, 2024 -

Land Rover Boerne responded

Ashley, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2024

Very happy with my new service advisor Lorena; she is the main reason that I am still patronizing this center More

by kimberly.curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

Land Rover Boerne responded

kimberly, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 22, 2024

Very friendly and provides good service. I have nothing else to say about this dealer. More

by Lu Nell Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 23, 2024 -

Land Rover Boerne responded

Lu, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 18, 2024

Friendly, and attentive. Knowledgeable customer service driven great people who care about providing good service More

by Juan Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main
Report | Print
Feb 20, 2024 -

Land Rover Boerne responded

Juan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 16, 2024

Always top notch…always satisfied…very helpful and explain everything in detail…very, very prompt More

by LULUMOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Kennedy, Gregory Whitlock
Report | Print
Feb 16, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 14, 2024

When I called to schedule my service Nathan was very attentive professional and informative. Customer service was great More

by infinityglasscompany
Recommend Dealer
Yes
Employees Worked With
Nathan in service
Report | Print
Feb 15, 2024 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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